Director of Sales

Grand Hyatt Singapore; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A luxury hotel in Singapore is seeking a dynamic Director of Sales to drive commercial performance and lead a high-performing sales team. The role involves developing effective sales strategies and fostering strong relationships with key stakeholders. The ideal candidate will have a degree in Hospitality or related field and a strong track record in the hospitality industry. Join us to create memorable experiences for guests and clients.

Qualifications

• Minimum of 5 years' experience as an Associate Director of Sales or equivalent leadership role.
• Strong track record in managing sales teams and achieving targets across key segments.
• Commercially savvy and results-driven with strategic thinking skills.

Responsibilities

• Provide overall leadership and direction to the Sales team.
• Develop and implement effective sales strategies across key segments.
• Collaborate with other departments to maximize profitability.

Skills

Leadership

Sales strategy development

Relationship building

Team management

Communication skills

Education

Degree or diploma in Hospitality, Sales & Marketing, or a related field

Job description

Summary

Step into a strategic leadership role as Director of Sales, where you will drive the commercial performance of the hotel by leading a high-performing sales team and strengthening key business partnerships. You will be at the forefront of all selling activities, collaborating with Rooms, Food & Beverage, Events, and other revenue-generating departments to optimise total revenue across all segments - including Corporate, Luxury, MICE, and Event Sales. If you are a dynamic and confident leader with a passion for building relationships and delivering exceptional results, we invite you to join us in creating memorable experiences for our guests and clients.

Key Responsibilities

• Provide overall leadership and direction to the Sales team, ensuring strategic alignment with hotel goals and market positioning.


• Develop and implement effective sales strategies to drive business across all key segments -Corporate, Luxury, MICE, and Events.


• Collaborate with Revenue Management, Marketing, and operational departments to maximise profitability and ensure seamless execution of group and event bookings.


• Cultivate and maintain strong relationships with top accounts, industry partners, and stakeholders to ensure long-term business growth.


• Oversee the preparation of annual sales plans, forecasts, and budgets, ensuring clear tracking of performance metrics and KPIs.


• Lead by example in client engagement, customer service, and after-sales support, promoting a culture of excellence and accountability within the team.


• Represent the hotel at major trade shows, roadshows, and client events to strengthen brand presence and develop new opportunities.


• Mentor and develop the sales team, fostering a collaborative, high-performance work environment focused on results and continuous improvement.

Qualifications

Note: Due to Singapore’s foreign worker work pass restrictions, only Singapore Citizens or Permanent Residents will be considered for this position.

• Degree or diploma in Hospitality, Sales & Marketing, or a related field.


• Minimum of 5 years' experience as an Associate Director of Sales or equivalent leadership role within the hospitality industry.


• Strong track record in managing sales teams and achieving targets across Corporate, Luxury, MICE, and Event Sales segments.


• Commercially savvy, highly motivated, and results-driven, with strong strategic thinking and business acumen.


• Excellent communication and interpersonal skills, with the ability to build trust and rapport at all levels - internally and externally.


• A passionate team leader who inspires and empowers others while maintaining a high level of client engagement and service delivery.