Director of Operations

PRISM TECH PRIVATE LIMITED; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A leading consumer technology firm in Singapore is looking for a Senior Operations Manager to oversee all product categories, drive process improvements, and ensure operational efficiency. The ideal candidate must have over 10 years of leadership experience in operations, with a proven ability to scale operations and manage budgets effectively. This role is critical for aligning operational strategies with the company's growth objectives.

Qualifications

• 10+ years of progressive leadership experience in operations, with at least 5 years in a senior management role.
• Proven track record of scaling operations and improving processes in a mid-to-large organization.
• Solid grasp of supply chain management, resource planning, and performance metrics.

Responsibilities

• Lead and oversee operations for all product categories.
• Translate company goals into actionable operational strategies.
• Establish and monitor KPIs ensuring continuous improvement.

Skills

Leadership

Operations Management

Analytical Skills

Budget Management

Process Improvement

Job description

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

Responsibilities

• Lead and oversee operations for all product categories across fleet, warehousing, supply chain, and office management.
• Translate company goals into actionable operational strategies and deliver measurable outcomes.
• Establish and monitor KPIs across all operational areas, ensuring continuous improvement and accountability.
• Ensure compliance, safety, and quality standards across all operational functions.
• Enhance & build scalable systems and processes to support rapid business growth.
• Drive operational efficiency by optimizing workflows and leveraging data analytics for decision-making.
• Manage operational budgets, forecasting, and financial planning to meet profitability targets.
• Collaborate closely with senior leadership to support strategic initiatives and growth targets.
• Serve as a key liaison between Ops. and other departments including CS, Tech Support, Finance, HR, marketing, etc

Requirements

• 10+ years of progressive leadership experience in operations, with at least 5 years in a senior management role.
• Proven track record of scaling operations, improving processes, and driving efficiency in a mid-to-large organization.
• Strong business acumen with the ability to align operations strategy to overall company goals.
• Demonstrated ability to manage budgets, forecasts, and P&L responsibilities.
• Solid grasp of supply chain management, resource planning, and performance metrics.
• Excellent leadership, coaching, and people management skills — able to inspire and hold teams accountable.
• Strong analytical and problem-solving abilities with a data-driven decision-making approach.
• Effective communicator with experience presenting to executive teams and stakeholders.