Director, Business Development

TVS SCS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading logistics provider in Singapore is seeking an experienced professional for business development focusing on airfreight, ocean freight, and contract logistics. Candidates should possess 8 to 12 years of sales experience in the logistics or freight forwarding industry, alongside a bachelor’s degree in Marketing or Sales. Responsibilities include developing sales strategies, managing customer relationships, and optimizing sales processes. Strong negotiation and leadership skills are essential to drive customer acquisition and retention.

Qualifications

• 8 to 12 years in sales positions in the Logistics or Freight Forwarding industry.
• Proven experience in regional business development and strategic account management.
• Experience in working within a multi-national/cultural environment.

Responsibilities

• Responsible for business development of airfreight and ocean freight within the GFS network.
• Identify and win new customer opportunities by developing a strong pipeline.
• Maintain optimal sales volume and manage product mix.

Skills

Business development

Account management

Negotiation skills

Organizational skills

Market knowledge

Education

Bachelor's degree in Marketing, Sales, or equivalent

Tools

Salesforce

Job description

Responsibilities

• Responsible for business development of airfreight, ocean freight and contract logistic within the GFS network of countries that may or may not include Singapore
• Develop and implement sales development strategy considering TVS SCS capabilities, trade lanes and business plan to meet or exceed assigned sales targets
• Identify and jointly develop differentiators with internal stakeholders that will increase our new customer acquisitions and retentions e.g. IV specializations and solutions, etc.
• Identify and win new customer opportunities by developing a strong pipeline and executing the opportunity win plan well
• Establish and manage network of customer contacts in order to build relationships and trust between TVS SCS and the customer at various levels
• Drive strategies to establish value‑creating partnerships with customers
• Transform discussions of potential opportunities into actionable future plans with customers
• Maintain optimal sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Optimize GP and adjust selling prices by monitoring costs, competition, and supply and demand
• Oversee coordination with relevant departments on meeting customers’ requirements
• Write up SOP for each secured customer and go through SOP with concerned operational parties to ensure that all understand the required processes
• Facilitate in resolving service issues with the customer as appropriate and requested
• Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to the CCO and country / global management
• Develop and coordinate effective use of marketing collateral, materials and all customer‑related information with relevant team members in marketing and administration
• Perform any other job‑related duties as assigned by the reporting manager and country / global management

Requirements

• Minimum bachelor's degree in Marketing, Sales, or an equivalent field is preferred
• 8 to 12 years in sales positions in the Logistics or Freight Forwarding industry is preferred
• Proven experience in regional business development and strategic account management
• Strong market knowledge in freight forwarding, supply chain solutions, preferably with specializations in certain industry verticals
• A sound understanding of leveraging a sales process to uncover customer needs, present appropriate solutions and close business
• Must have experience in working within a multi‑national / cultural environment
• Strong organizational, business writing and negotiation skills
• Proven ability to multi‑task and drive profitable revenue from multiple accounts
• Strong leadership qualities and motivation skills
• Ability to communicate and interact effectively across various levels with internal stakeholders