Digital Marketing Platform - Consumer Loan application support

ADVANCED E-SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading applications management company in Singapore is seeking an Application Management Specialist. The role involves providing L2 support, analysing production issues, and conducting performance tuning. Ideal candidates should have up to 9 years of IT experience, with at least 5 years in the banking or financial services industry, and possess strong communication skills.

Qualifications

• Up to 9 years of IT experience, with 5+ years in banking/financial services.
• Knowledge of Consumer Loans applications is preferred.
• Good interpersonal skills and ability to communicate with various groups.

Responsibilities

• Provide L2 support and understand the application architecture.
• Resolve production issues and perform impact analysis.
• Conduct application capacity planning and performance tuning.

Skills

IT experience

Banking/Financial services knowledge

Application support

Capacity planning

Performance tuning

Tools

MS SQL

Oracle

WebLogic

IIS

Java

.NET

PL/SQL

MQ

Kafka

CD/SSH

JBOSS

Job description

Overview

Application Management Specialist

Responsibilities

• Up to 9 years of IT experience & 5+ Years in banking/financial services industry. Knowledge on Consumer Loans applications is preferred. Possess good knowledge on 3 tiers-architecture application to: Provide L2 support – Be able to understand the application architecture, and interfaces to upstream/downstream. Support day-to-day IT operations – production issue resolution. Analyse issue raised by users or reported by monitoring system. Perform impact analysis and suggest workaround solution for service recovery. Be able to specify the monitoring requirement and observing system abnormality ahead of time to prevent issues from happening. Be able to conduct application capacity planning and perform performance tuning. Be able to participate/conduct regular DR simulation/live DR exercise. Good interpersonal skills and capable to communicate with different work groups within internal IT, BU/Operations and external vendors.
• Core Skillset: OS: Unix/Linux platform/Window DB: MS SQL and Oracle App/Web server: WebLogic/IIS Middleware: MQ, Kafka, CD/SSH, JBOSS Programming Language: Java, .NET shell script, PL/SQL