Digital Channels Manager

Singtel Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in Singapore is seeking a digital management professional to oversee its corporate website and intranet portals. Responsibilities include managing digital channels, producing content for corporate events, and ensuring effective communication between IT and business units. The ideal candidate holds a Bachelor's Degree in IT or a related field and has experience in digital channel management and SEO.

Benefits

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Qualifications

• Experience managing digital channels including corporate and intranet websites.
• Strong organisational skills and attention to detail.
• Preferably knowledge of Agile as a product owner.

Responsibilities

• Govern the corporate website and intranet portals.
• Manage digital channels including uploading content and analytics.
• Produce video content for corporate events.

Skills

Digital channel management

SEO

Content management

Basic administration skills in Adobe Experience Manager

Web development languages

Video editing

Education

Bachelor’s Degree in IT, digital media, or a related field

Tools

Adobe Experience Manager

Sharepoint

Office 365

Adobe design software

Job description

Overview

Be a Part of Something BIG!
Make an Impact by

Govern Singtel Group’s corporate internet website and intranet portals in the areas of security access, information architecture and branding in collaboration with internal stakeholders and IT.

Manage digital channels which includes uploading content, SEO and data analytics.

Plan and assist in the production of video content and visuals for digital channels to support corporate events and announcements, track and analyse performance of the content.

Work closely with Group IT and vendors for website enhancement, revamp, updates and new features as required.

Provide training to staff on using the content management system to maintain their own content on the website.

Manage user requirements and close the gaps between the business and IT processes to deliver the desired platform to serve the communication needs of both internal and external stakeholders.

Responsibilities

• Govern Singtel Group’s corporate internet website and intranet portals in the areas of security access, information architecture and branding in collaboration with internal stakeholders and IT.
• Manage digital channels which includes uploading content, SEO and data analytics.
• Plan and assist in the production of video content and visuals for digital channels to support corporate events and announcements, track and analyse performance of the content.
• Work closely with Group IT and vendors for website enhancement, revamp, updates and new features as required.
• Provide training to staff on using the content management system to maintain their own content on the website.
• Manage user requirements and close the gaps between the business and IT processes to deliver the desired platform to serve the communication needs of both internal and external stakeholders.

Skills for Success

• Bachelor’s Degree in IT, digital media, digital marketing or a related field.
• Experience managing digital channels including corporate and intranet websites and social media.
• Strong organisational skills and attention to detail with the ability to manage multiple projects simultaneously. Preferably Agile knowledge as a product owner.
• Content management and basic administration skills in Adobe Experience Manager, Sharepoint and Office 365 tools.
• Proficient in web development languages. Technical skills for front-end web development will be an advantage.
• Good visual design skills with proficiency in Adobe design software for creating content across various digital channels.
• Experience using production equipment and video editing will be an advantage.

Rewards and Benefits

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth

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We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.