Digital Account Manager

8xpand; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A digital marketing firm in Singapore seeks a Digital Account Manager to build and manage client relationships, implement effective digital strategies, and ensure successful project delivery. The role requires at least 4 years of relevant experience, strong business development skills, and proficiency in digital tools. Ideal candidates possess excellent presentation and communication skills and a thorough understanding of social media platforms. This position offers a dynamic environment focused on collaboration and innovation.

Qualifications

• Minimum of 4 years’ experience as Digital Account Manager.
• In-depth knowledge of social media platforms and digital tools.
• Strong motivational and empowerment skills.

Responsibilities

• Build and maintain relationships with clients.
• Plan and implement digital strategies for clients.
• Prepare and present reports on client progress.

Skills

Business development skills

Presentation skills

Communication skills

SEO knowledge

PPC knowledge

Google Ads experience

Google Analytics knowledge

Time-management skills

Job description

Job Description

• Build, manage and maintain relationship with existing and potential clients
• Have a full understanding of clients’ needs and business objectives
• Investigate and determine clients wants and needs
• Plan and implement digital strategies for clients
• Present and train on digital media tactics and strategies to clients
• Recommend, design and implement digital projects to increase their ROI
• Set up a list of KPIs to track for each client
• Handle client queries and identify new business opportunities among existing customers
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Assist with challenging client requests or issue escalations as needed
• Prepare and present reports on their progress
• Keep abreast with new trends in digital technology
• Establish and maintain active and constructive relationships with other teams in the organization

Job Requirements

• At least 4 years’ experience as Digital Account Manager
• Strong business development skills
• Excellent presentation and communication skills
• Excellent understanding of social media platforms, digital tools and technology
• In-depth knowledge of SEO, SEM, PPC, Google Ads, Google Analytics and CMS
• Strong motivational and empowerment skills
• Good time-management skills

Essential Attributes

• takes initiative
• works well with all level of people
• remains calm under pressure
• Work hard, play hard personality