Desktop Engineer - freshers

Itcan Pte. Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology company in Singapore is seeking an IT Support Engineer responsible for client management and troubleshooting. The ideal candidate should hold a minimum NITEC in Computer, with freshers encouraged to apply. Key responsibilities include managing user accounts, performing asset management, and overseeing software distribution. This role is perfect for those looking to start their career in IT support.

Qualifications

• Minimum NITEC in Computer qualification.
• Freshers are welcome to apply.
• Preferably with 1+ years of experience in IT support.

Responsibilities

• Perform End User Support for client management.
• Troubleshoot client platform related problems.
• Manage user accounts including creation and deletion.
• Oversee local server administration for software distribution.

Skills

End User Support

Client Management

Troubleshooting

Asset Management

Education

NITEC in Computer

Job description

As an IT Support Engineer, the broad area of your job responsibilities will cover the following:

• Perform End User Support – Client Management
• Perform troubleshooting for client platform related problems.
• Perform follow-up with vendor on replacement of hardware.
• Perform asset management & update asset records.
• Perform user account management (eg. Create password, reset & delete)
• Perform local server administration to facilitate software distribution & patch management service.
• Manage client platform implementation / upgrade project.
• Ensure deliverables meet service level requirement. Propose and implement action plan when required.
• Established facility management standards/best practices to ensure operation consistency across project / facility management teams.
• Submit progress reports

Ideal candidate should possess the following:

• Candidate with minimum NITEC in Computer
• Freshers are also welcome
• Preferably with 1 or more years related experience in IT support