Desktop Engineer

SYNC IN MOTION PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading tech services provider in Singapore is seeking an experienced Motion Desktop Engineer to provide IT support, focusing on troubleshooting, installation, and maintenance of hardware and software. The ideal candidate will have strong communication skills and the ability to work both independently and with teams. This role involves user support, technical assistance, and maintaining strong client relations. Location: Bishan.

Qualifications

• Strong verbal and written communication skills required.
• Ability to diagnose and resolve technical issues effectively.
• Knowledge of operating systems, software, and hardware necessary.

Responsibilities

• Troubleshoot hardware and software issues for end-users, both on-site and remotely.
• Manage user accounts, provide application support, and assist with installations and migrations.
• Install and configure software, maintain IT peripherals, and perform data backups.
• Handle IT-related requests, track incidents, and follow up with vendors.
• Maintain strong client relationships and provide a high level of customer service.

Skills

Strong verbal and written communication skills

Ability to diagnose and resolve technical issues effectively

Knowledge of operating systems, software, and hardware

Ability to work effectively with colleagues and clients

Resourcefulness and the ability to work independently

Basic programming understanding preferred (e.g., C, C++, SQL)

Job description

An Motion Desktop Engineer is an IT support role focused on providing technical assistance for client-side hardware and software, including troubleshooting, installation, and maintenance of IT peripherals, and user account management. The role requires excellent communication skills and the ability to work independently and as part of a team to resolve user issues for clients.

Key Responsibilities

• User Support: Troubleshoot hardware and software issues for end-users, both on-site and remotely.
• Technical Assistance: Manage user accounts, provide application support, and assist with installations and migrations.
• Maintenance: Install and configure software, maintain IT peripherals, and perform data backups.
• Issue Resolution: Handle IT-related requests, track incidents, and follow up with vendors to resolve problems.
• Client Interaction: Maintain strong client relationships and provide a high level of customer service.

Required Skills

• Communication: Strong verbal and written communication skills.
• Problem-Solving: Ability to diagnose and resolve technical issues effectively.
• Technical Proficiency: Knowledge of operating systems, software, and hardware.
• Teamwork: Ability to work effectively with colleagues and clients.
• Initiative: Resourcefulness and the ability to work independently.
• Some basic programming understanding preferred. e.g C,C++ sql and etc

Main Working Location - Bishan