Deputy Manager

PSA Singapore; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading port operations company in Singapore is seeking an experienced professional to enhance risk governance and compliance. The role involves ensuring adherence to corporate risk processes, supporting risk evaluations, and building analytical capabilities for risk and claims management. Successful candidates will possess a university degree and have 5-6 years of relevant experience, along with strong communication and organizational skills. This position offers opportunities to work with diverse stakeholders within the maritime sector.

Qualifications

• Minimum 5 years of relevant experience in port operations or similar roles.
• Experience in operational risk management or emergency preparedness is advantageous.
• Strong organizational, delivery-focused with the ability to manage multiple tasks.

Responsibilities

• Enforce risk governance processes and compliance monitoring.
• Support risk evaluation and monitoring of risks.
• Build advanced risk and claim analytics capabilities.

Skills

Verbal communication

Presentation skills

Analytical skills

Organisational skills

Project management

Relationship building

Education

University degree

Job description

Responsibilities

• Assist to enforce risk governance processes (3LOD) and compliance monitoring in accordance with Corporate Risk framework/ methodology and Personal Data Protection Act
• Harmonise the various Group policies and standards for regional/ local adaptation and compliance as well as review the gaps across various policies and standards in the implementation
• Support, coordinate and assist the facilitation on the risk evaluation, mitigation and monitoring of risks in Business Unit
• Assist dept to harness data intelligence and build advanced-risk-analytics capabilities to track KRIs and generate emerging insights/trends
• Harness insurance claim data intelligence and build advanced-claim-analytics capabilities to track and generate claim insights and trends
• Plan, facilitate and carry out Control-Self Assessment verification fieldwork to evaluate & enhance operational effectiveness & resiliency of Business Unit
• Monitor claims and loss control issues, communicate and collaborate with business units to highlight claims/loss control issues promptly and reporting to Insurance Board
• Design processes and implement relevant tools and best practices to operationalise PDPA compliance requirements and group policy
• Track, monitor and maintain the online risk register and centralized BCM portal in line with Business Unit BCM cycle
• Support or partner Business Unit to stress test their business continuity capabilities/ responses to provide the needed assurance and resilience
• Consolidate BU and region-wide yearly exercise workplan and review the synergy for exercise planning
• Review insurance policies for acceptable wordings, coverage, terms and exclusions, provide advice and support to Business Units in their contracts on terms of indemnities, liabilities and insurance coverage
• Communicate and build relationships with brokers, loss adjustors, captive manager and other external parties.
• Undertake projects and initiatives as assigned and perform other duties determined by the organisation

Requirements

• University degree holder
• At least 5 - 6 years of relevant working experience in similar role or port operations
• Added advantage if have some exposure to operational risk management or emergency preparedness planning, BCM, crisis management practiced in maritime sector
• Possesses good verbal, presentation and written communication skills
• Good analytical skills and ability to formulate a strong and coherent narrative in writing.
• Organised, delivery focused, detail-oriented and can handle multiple tasks concurrently.
• A strong relationship builder who can engage effectively across diverse groups and manage multiple stakeholders comfortably
• Proven organisational skills to be able to coordinate cross-functional, regional and virtual teams
• Methodical; strong in project management