Delivery Assistant cum Retail Operations Manager

BRIGHT VISION CAREER CONSULTANT; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A prominent restaurant management firm in Singapore is seeking an experienced restaurant manager. The ideal candidate will ensure compliance with health and safety protocols, oversee daily operations, and manage customer inquiries. Responsibilities include ordering supplies, managing complaints, and promoting the business. This role requires excellent communication, problem-solving skills, and a keen understanding of profitability. Join us to improve customer satisfaction and develop the restaurant's success.

Responsibilities

• Ensure that health and safety protocols are adhered to.
• Order ingredients in the correct quantities for the kitchen staff.
• Communicate with customers to receive feedback and manage complaints.
• Promoting and marketing the business.
• Coordinating daily restaurant management operations.

Job description

Responsibilities

• Ensure that health and safety protocols are adhered to.
• Keep a meticulous record of income and expenses.
• Order ingredients in the correct quantities for the kitchen staff.
• Communicate with customers to receive feedback and manage complaints.
• Open and close the restaurant on time.
• Ensuring compliance with licensing, hygiene and health and safety legislation.
• Promoting and marketing the business.
• Overseeing stock levels and ordering supplies.
• Handling customer enquiries and complaints.
• Taking reservations.
• Greeting and advising customers.
• Problem solving.
• Preparing and presenting staffing/sales reports.
• Keeping statistical and financial records.
• Assessing and improving profitability.
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
• Making improvements to the running of the business and developing the restaurant.
• Coordinating daily restaurant management operations
• Delivering superior food and beverage service and maximizing customer satisfaction
• Responding efficiently and accurately to restaurant customer complaints