Deal Desk Specialist

Limelight Health; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A cybersecurity technology firm in Singapore is seeking a Deal Desk Specialist to support their go-to-market organization throughout the deal cycle. You will facilitate quote reviews, manage disputes, and ensure compliance with policies. The ideal candidate will have at least one year of Deal Desk experience, be fluent in English, and possess a strong understanding of Salesforce. This role also requires excellent communication skills and the ability to thrive in a dynamic environment.

Benefits

Competitive salary

Health benefits

Unlimited PTO

Parental leave

Tuition reimbursements

Qualifications

• 1+ years of Deal Desk experience is required.
• Ability to thrive in a fast-moving environment.
• Excellent written and verbal communication skills.

Responsibilities

• Serve as the primary source for quote-to-cash requests.
• Manage all internal disputes and coordinate collaboration.
• Ensure compliance with the company's commercial policies.

Skills

Deal Desk experience

Fluent in English

Salesforce experience

Understanding of sales deal cycles

Strong time management skills

Organizational skills

Tools

Salesforce

Jira

Job description

About SecurityScorecard

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace," by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement." SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

Deal Desk Specialist

We are looking for a Deal Desk Specialist to join our growing Deal Desk team. As a Deal Desk Specialist at SecurityScorecard, you will support the go-to-market organization throughout their deal cycle by facilitating quote and contract reviews and managing all quote-to-cash processes. Reporting to the Deal Desk Director, you will partner with SecurityScorecard’s global GTM organization, Finance, Legal and Revenue Operations teams on policies and processes to accelerate deal cycles and maximize revenue. You possess a team player attitude and the ability to work cross-functionally in a fast-paced and dynamic environment.

RESPONSIBILITIES

• Serve as GTM’s trusted advisor as well as the centralized and primary source for all their quote-to-cash requests, beginning with quote review and approvals
• Act as GTM’s main POC, liaison and advocate, managing all internal disputes, and coordinating all cross-functional collaboration throughout the deal cycle with Legal, Finance, and other stakeholders involved in the deal-closing process
• Compliance: trained and fluent in all the company’s commercial policies, ensure all deals comply and otherwise elevate to respective stakeholders accordingly
• Doc review & data alignment: make certain that data is consistent across signed contracts, Salesforce, and subscription management/billing system when processing deals, so all opportunities are processed efficiently and accurately
• Customizing non-standard order forms, as well as reviewing and approving commercial and/or administrative redlines
• Maintain ongoing training and refresher sessions with the GTM teams to emphasize best practices and how-tos
• Constantly work to identify process gaps and bottlenecks and provide solutions for improvements to optimize current processes and workflows

REQUIRED SKILLS

• 1+ years of Deal Desk experience
• Fluent in English
• Salesforce experience
• Strong understanding of the sales deal cycle and the ability to navigate and progress long, complex sales cycles
• Strong understanding of various licensing models including but not limited to term and subscription-based pricing
• Ability to thrive within a fast-moving environment with organizational changes
• Strong time management, organizational, critical thinking, and problem-solving skills
• Highly organized with strong attention to detail
• Ability to work independently as well as collaboratively in a team environment
• Ability to work well under pressure and under critical timelines
• Ability to work extended hours at end of month and end of quarter
• Excellent written and verbal communications skills
• Relevant SaaS experience

PREFERRED SKILLS

• CPQ (Configure Price Quote)
• Jira

Benefits

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law.

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact [e-mail].

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law.

SecurityScorecard does not accept unsolicited resumes from employment agencies. Please note that we do not provide immigration sponsorship for this position. #LI-DNI