Customer Support Engineer (Semiconductor)

Wanco Manpower Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading global semiconductor foundry in Singapore is seeking a Customer Support Engineer. The role involves handling project coordination, managing customer interactions, and facilitating meetings. Candidates should have a Bachelor’s degree in Electrical Engineering and at least 3 years of relevant experience in fab working. Strong problem-solving and project management skills are essential. Interested candidates should email their resumes to apply.

Qualifications

• Minimum 3 years of fab working experience and process integration engineering background.
• Good knowledge in wafer process flow and semiconductor device physics.

Responsibilities

• Perform tape-out/tooling operations for customer design database.
• Coordinate projects and manage customer interactions.
• Document meeting minutes and provide summaries for management.

Skills

Problem solving

Project management

Interpersonal skills

Self-motivated

Organizational skills

Education

Bachelor degree in Electrical engineering

Job description

The client is a leading global semiconductor foundry providing advanced IC manufacturing services.

Location: Tampines

Working Hours: Normal office hours

Responsibilities

• New Device Introduction: Perform tape-out/tooling operations for customer design database and achieve the goal of first pilot success.
• Project coordination: Customer interface and cross department coordination with seamless communications.
• Manage conference calls, meetings and customer visits with professional presentation skills and logistics arrangement for project success.
• Project management: Documentation, summary, meeting minutes and ability to recap keynote of meetings for management team review.

Requirements

• Bachelor degree in Electrical engineering or relevant.
• At least 3 years of fab working experience and process integration engineering background is preferable.
• Good knowledge in wafer process flow, semiconductor device physics, wafer foundry service flow.
• Strong in problem solving and project management skills.
• Excellent personality, good interpersonal skills, self-motivated, well-organized and able to perform under pressure.
• Interested candidates, kindly email updated resume to [e-mail] with Subject of "Customer Support Engineer", thank you.