Customer Service Support | Marine Spare Parts | Clementi Office

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Sales Support / Sales Coordinator in Singapore. The role involves managing sales administration tasks, coordinating with shipping, and providing customer support. Candidates should possess a minimum diploma and at least 2 years of relevant experience, ideally in the marine or engineering sectors. The position offers a competitive salary with additional benefits and the opportunity for work-from-home days each month.

Benefits

Performance bonus

Work from home opportunities

Qualifications

• Minimum 2 years of relevant experience in sales support, preferably in Marine or Engineering sectors.
• Understanding of day-to-day sales administration and ability to prepare quotations accurately.
• Experience in providing after-sales support to clients.

Responsibilities

• Handle day-to-day sales administration including preparing quotations and processing orders.
• Coordinate sales activities for designated countries.
• Provide timely responses to customer inquiries and complaints.
• Inform clients of unforeseen delays and follow up on offers.

Skills

Sales support experience

Excellent communication skills

Customer service orientation

Education

Diploma or equivalent

Job description

• Industry: Italian MNC - Marine Spare Parts

• Role: Sales Support / Sales Coordinator

• Monday-Friday 9am to 6pm // 8.30am-5.30pm

• After Confirmed Entitled to 6 Days WFH Per Month

• Location: 2-3 bus stop from Clementi MRT, Singapore

• Basic: $2,800 - $3,400 + AWS + Performance Bonus [ March ]

Requirements

1. Minimum Diploma or equivalent

2. Minimum 2 Years of Relevant Experience as sales support, preferable in Marine or Engineering Sectors [ Spare Parts]

3. Product training provided by sales team or sales director from Italy.

Job Scopes

• Handle day-to-day sales administration such as preparing quotations, processing orders with accuracy and timeliness

• Sales Coordination for the dedicated countries

• Coordinate with Shipping department on order delivery

• Quick response to customer's inquiries, claims and other related questions

• Respond to complaints from customers and give after-sales support when requested

• Inform clients of unforeseen delays or problems

• Follow up with clients on the offer and delivery

• Provide full sales and daily operational support to Area Manager