Customer Service & Sales Support Executive / Coordinator

EA RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A reputable recruitment firm in Singapore is seeking a Customer Support Coordinator to manage customer enquiries and provide sales support. Candidates should have at least 1 year of experience in a similar role, preferably in the Oil & Gas or Marine industry. The ideal applicant will be responsible for handling sales documentation, managing customer orders, and ensuring a smooth relationship with suppliers. Competitive salary and excellent welfare benefits are offered.

Benefits

Excellent welfare and benefits

Career progression opportunities

Qualifications

• Minimum 1 year experience in a similar role preferred.
• Knowledge in pipe, fittings, and flanges is advantageous.

Responsibilities

• Manage customer enquiries and requests for support.
• Qualify sales enquiries and prepare necessary sales documents.
• Handle shipping documents for import and export.
• Support sales team with daily operations and admin tasks.
• Coordinate customer orders to ensure timely delivery.

Skills

Customer service skills

Sales document preparation

Experience in Oil & Gas or Marine Industry

Relationship building

Job description

• Well Establish Company
• Basic $3000 - $4500
• Excellent Welfare and Benefits + Career progression
• Working location: Joo Koon
• Working Days: Monday to Friday
• Working hours: 8.00am – 5.30pm

Job Responsibilities:

• Manage customer enquiries and requests, providing both pre- and post-sales support.
• Work closely with internal teams to propose suitable products and solutions that meet customer requirements.
• Qualify sales enquiries and prepare necessary sales documents (quotations, sales orders, invoices, purchase orders).
• Handle shipping documents for both import and export with suppliers and customers.
• Support the sales team with daily operations and administrative tasks.
• Coordinate customer orders, ensuring timely delivery and payment follow-up.
• Work with the warehouse team on monthly stock updates.
• Build and maintain strong relationships with customers and suppliers.
• Assist in developing business plans to help achieve sales targets.
• Perform other ad hoc duties as assigned.

Requirements:

• Min 1 year experience in similar role, preferably within the Oil & Gas or Marine Industry.
• Pipe, fittings, flanges experience will be advantage.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume.

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492