Customer Service Representative (Export I Import I Shipping)

EA RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading logistics company in Singapore is seeking an experienced logistics professional to manage export and import orders. The ideal candidate will have at least 5 years of experience in export documentation and logistics operations, particularly in the Asia Pacific region. This role offers a competitive salary range of $3200 to $3800, plus benefits and opportunities for career progression.

Benefits

Excellent Welfare and Benefits

Career progression

AWS and VB

Qualifications

• Minimum 5 years in export or logistics operations.
• Experience in Asia Pacific region and order administration is essential.

Responsibilities

• Process export/import orders and ensure accurate documentation.
• Coordinate with forwarders and warehouses for timely shipment.
• Monitor shipments and resolve customs or delivery issues promptly.
• Maintain accurate records and ensure compliance with company policies.
• Communicate with customers and internal teams to provide updates.

Skills

Experience in export documentation

Shipping procedures

Proficiency in SAP

Education

Diploma in Logistics or related discipline

GCE 'A' or 'O' level certificate

Job description

• MNC Company
• Basic $3200 - $3800 + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 9am to 5.45pm
• Working location: Buona Vista

Job Responsibilities

• Process export/import orders and ensure accurate documentation (invoice, packing list, BL, COO, permits)
• Coordinate with forwarders and warehouses for timely shipment
• Monitor shipments and resolve customs or delivery issues promptly
• Maintain accurate records and ensure compliance with company policies
• Communicate with customers and internal teams to provide updates and improve processes
• Other ad-hoc duties as assigned

Requirements

• Diploma in Logistics or a related discipline or GCE ‘A’ or ‘O’ level certificate
• Experience in export documentation and shipping procedures in Asia Pacific region and order administration are essential
• Minimum 5 years in export or logistics operations
• Proficiency in SAP is an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492