Customer Service Representative (Asia Pacific I Export I Import I Shipping )

EA RECRUITMENT PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A multinational company in Singapore is seeking a professional with a diploma in logistics and minimum 5 years of experience in export and logistics operations. The ideal candidate will handle export/import orders, coordinate shipments, and resolve issues. This role offers a salary range of $3200 - $3800 plus benefits, and candidates should apply with relevant information including work experience and current salary expectations.

Benefits

Excellent welfare and benefits

Career progression

Qualifications

• Experience in export and import documentation and shipping procedures in Asia Pacific region.
• Minimum 5 years in export or logistics operations.
• Proficiency in SAP is an advantage.

Responsibilities

• Process export/import orders and ensure accurate documentation.
• Coordinate with forwarders and warehouses for timely shipment.
• Monitor shipments and resolve customs or delivery issues.

Skills

Export and import documentation

Logistics operations

Communication skills

Education

Diploma in Logistics or related discipline

Tools

SAP

Job description

• MNC Company

• Basic $3200 - $3800 + AWS + VB + Excellent Benefits

• Excellent Welfare and Benefits + Career progression

• Working days: Monday to Friday

• Working hours: 9am to 5.45pm

• Working location: Buona Vista

Job Responsibilities

• Process export/import orders and ensure accurate documentation (invoice, packing list, BL, COO, permits)

• Coordinate with forwarders and warehouses for timely shipment

• Monitor shipments and resolve customs or delivery issues promptly

• Maintain accurate records and ensure compliance with company policies

• Communicate with customers and internal teams to provide updates and improve processes

• Other ad-hoc duties as assigned

Requirements

• Diploma in Logistics or a related discipline or GCE ‘A’ or ‘O’ level certificate

• Experience in export and import documentation and shipping procedures in Asia Pacific region and Letter of Credit and bank negotiation are essential

• Minimum 5 years in export or logistics operations

• Proficiency in SAP is an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492