Customer Service Officer (Vehicle Damage & Claims / Training Provided)

The Supreme HR Advisory; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is seeking a Customer Service Officer to assist customers with vehicle damage reports and claims. Responsibilities include investigating damages, managing accident reports, and following up with customers. Ideal candidates have experience in customer service or enforcement, with familiarity in office software and web technologies. A class 3 or 2B licence is advantageous. This role offers a competitive salary range of $2500 to $2800.

Qualifications

• Strong familiarity with office productivity software and web technologies.
• Experience in customer service or enforcement will be a strong bonus.
• Having a class 3 or 2B licence is advantageous.

Responsibilities

• Work with customers on vehicle damage reports through calls, emails, or onsite visits.
• Investigate damages on vehicles and assess repair costs.
• Assist with managing accident reports and follow-ups.
• Help with the recovery of vehicles if required.
• Assist with other tasks assigned by the supervisor.

Skills

Office productivity software

Web technologies

Job description

Customer Service Officer (Vehicle Damage & Claims / Training Provided)

Position: Customer Service Officer – Enforcement

Working time: Mon to Fri 9am-6pm/10am -7pm, Sat 9am-1pm /10am -2pm (can choose)

Salary range: $2500 - $2800

Responsibilities

Working with the customer on their vehicle damage report in the form of outbound calls, emails or onsite visits.

Required to investigate damages found on our vehicles, assess the cost of repairs and follow up with the customers.

Assisting and managing accident reports and follow-ups.

Assisting with the recovery of vehicles if required.

Required to assist with any other tasks assigned by supervisor

Requirements

Strong familiarity in office productivity software and web technologies.

Experience in this field will be a strong bonus (enforcement, collection, etc

Having class 3 or class 2B (and above) licence would be advantageous