Customer Service Officer

5G-Starlink Pte.; Singapore; On-site; SGD 60,000 - 80,000; Part time

Job summary

A local educational institution in Singapore is seeking a part-time customer service representative to handle enrolments, customer enquiries, and assist in daily school operations. Candidates must be customer service-oriented, demonstrate patience, and be able to communicate in Mandarin for effective liaison with associates. The position requires availability during weekdays evenings, weekends, and public holidays, making it an excellent opportunity for those looking to work flexible hours.

Qualifications

• Customer service-oriented and able to communicate effectively with children.
• Must work on weekdays evenings and weekends including public holidays.
• Fluent in Mandarin to liaise with Mandarin-speaking associates.

Responsibilities

• Handle and process all enrolments and registration.
• Follow up on customer enquiries.
• Assist in daily school operations and any ad-hoc duties.

Skills

Customer Service-oriented

Patience

Ability to handle children

Mandarin communication

Education

Higher Secondary/Pre-U/'A' Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree

Job description

• Handle and process all enrolments and registration
• Handle & follow-up customers' enquires
• Assist in daily school operations and any ad-hoc duties as assigned

Requirements:

• Customer Service-oriented, patience and able to handle children.
• Able to work in weekdays evening, weekends and public holiday
• Must be able to communicate in Mandarin to be able to liaise with Mandarin speaking associates on handling daily school operations

Working Location : Ang Mo Kio or Bishan or Choa Chu Kang or Orchard, Hougang or Punggol or Bukit Batok orTampines

Additional Information

Career LevelEntry LevelQualificationHigher Secondary/Pre-U/'A' Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional DegreeJob TypePart-Time