“Customer Service Officer”

Target Recruitment Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in hospitality and tourism is seeking a front-counter admin. The role requires someone who is customer service-oriented, with at least 1 year of relevant experience. Candidates must be able to work shifts, including weekends and public holidays, and will be responsible for handling inquiries, generating reports, and assisting with daily operations. Attractive salary and benefits, with free staff transportation provided.

Benefits

Free staff transportation from MRT stations

Attractive career progression

Staff benefits

Qualifications

• 1 year experience in front-counter admin.
• Prefers someone customer service-oriented with good communication skills.

Responsibilities

• Handle telephone and walk-in inquiries regarding bookings and reservations.
• Generate daily check-in lists for security and housekeeping information.
• Record and follow-up on lost and found items.

Skills

Customer service orientation

Good communication skills

Education

Minimum GCE ‘N’ Levels

Job description

Minimum GCE ‘N’ Levels with 1 Year Experience in Front-Counter Admin

Job Description / Requirements

Prefers someone customer service-oriented with good communication skills in front counter service for hospitality, tourism, or recreation organizations in Singapore.

To join us, you must work shifts, including weekends and public holidays, on a rotation basis as per staff roster.

Colleagues on rotation work 5 days and are entitled to 2 days off.

Rotating shifts are from 6:30 am to 4:15 pm, 8:30 am to 5:45 pm, and 10:45 am to 8 pm.

Free staff transportation is provided from Bedok and Tanah Merah MRT stations from 6 am to 11 pm daily.

Daily Responsibilities

• Handle telephone and walk-in inquiries regarding bookings and reservations.
• Generate daily check-in lists for security and housekeeping information.
• Record and follow-up on lost and found items.
• Ensure the supply of stationeries.
• Provide guests with information on rules and regulations.
• Raise billing requests as required.
• Assist with other daily operational admin work as needed.

Contact & Remarks

• Email: [e-mail]
• Remarks: Full-time, S$ 2,300 – 2,500 + OT pay + attractive career progression and staff benefits.