Customer Service Officer

WGT Events & HR Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics and events company in Singapore seeks an individual skilled in customer service and inventory management. The role includes handling order shipments, ensuring inventory accuracy, and effective communication with clients. Applicants are required to have at least GCE O-Level and one year of customer service experience. Ability to lift heavy objects and adapt in a fast-paced environment is essential.

Qualifications

• Minimum 1 year of customer service experience.
• Ability to work under pressure with little supervision.
• Experience with inventory management systems is a plus.

Responsibilities

• Establish and strengthen connections with customers.
• Ensure 100% inventory accuracy on management tasks.
• Handle order shipments per clients' requests.
• Coordinate effectively with team members for inventory movements.

Skills

Customer service

Inventory management

Ability to lift heavy objects

Adaptability

Education

GCE O-Level

Job description

• Establish and strengthen connections with customers while performing and ensuring 100% inventory accuracy on the inventory management which includes cycle count.
• Follow up closely with customers to resolve any inbound and outbound issues.
• Make sure that order shipments are handled appropriately in accordance to clients' requests and company's guidelines.
• Work with different team members to ensure prompt and efficient inventory movements.

Job Requirements:

• Ability to lift heavy objects in a warehouse.
• Minimum 1 year of customer service experience.
• At least GCE O-Level.
• Ability to work under pressure with little supervision and adapt to a tough, fast-paced atmosphere.

We regret that only shortlisted applicants will be notified.