Customer Service Executive - Freight (Up to $4,000 + Allowances)

SATSACO GROUP; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading logistics company in Singapore is seeking an experienced professional to handle airfreight operations. The ideal candidate will have over 5 years of experience in freight forwarding, excellent documentation, billing, and customer service skills. Responsibilities include managing bookings, shipment tracking, and coordinating with various stakeholders. This role offers stable shifts and opportunities for career growth in a fast-paced environment, up to $4,000 monthly plus allowances.

Qualifications

• 5+ years in freight forwarding/logistics, preferably airfreight.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Handle bookings, shipment tracking, and client updates.
• Coordinate with carriers, vendors, and internal teams.
• Prepare airfreight documents (MAWB, HAWB, DG, BL) and process billing.
• Resolve customer issues and assist sales follow-ups.
• Maintain accurate records for smooth operations.

Skills

Strong documentation skills

Customer service skills

Multitasking

Job description

📍 Changi | Permanent Shifts + Rotating Weekend Duty | 💰 Up to $4,000 + Allowances

Where precision meets speed — and every shipment counts.

Why Join Us

• Permanent shifts: AM (8:30am–6:00pm), PM (1:00pm–9:00pm) – shift assignment based on business needs

• Rotating weekend duty with WFH allowance

• Stable logistics group with career growth opportunities

• Play a key role in time-critical airfreight operations

What You’ll Do

• Handle bookings, shipment tracking & client updates

• Coordinate with carriers, vendors & internal teams

• Prepare airfreight documents (MAWB, HAWB, DG, BL) and process billing

• Resolve customer issues and assist sales follow-ups

• Maintain accurate records for smooth operations

Requirements

• 5+ years in freight forwarding/logistics (airfreight preferred)

• Strong documentation, billing & customer service skills

• Able to multitask and thrive in a fast-paced environment

Apply now and be a key part of keeping shipments moving efficiently!