Customer Service Executive (COLD CALLING/ Shipping/Logistics) -ALL WELCOME

SEARCH PERSONNEL PRIVATE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore seeks a Customer Service Executive for a role in logistics. The successful candidate will attend to customer enquiries, book shipments, and liaise with the Import/Export Department. GCE 'O' Level and proficiency in MS Office are required. Bilingual skills in English and Mandarin are essential. Training is provided for all applicants. Working hours are Monday to Friday from 8:30 to 5:30, with a competitive salary of up to $3,500 plus performance bonus.

Qualifications

• Open to all candidates; training will be provided.
• Ability to converse with Mandarin speaking clients.

Responsibilities

• Attend to customer enquiries and book shipments.
• Liaise closely with Import/Export Department for smooth operations.
• Build good working relationships with internal and external customers.

Skills

Bilingual in English and Mandarin

Proficient in MS Office applications

Diplomacy and negotiation skills

Education

GCE 'O' Level & above

Job description

Position : Customer Service Executive (COLD CALLING/ Shipping/Logistics) -ALL WELCOME

Location : Tampines Industrial Crescent

Working hours : 5 working days, Monday-Friday 8:30-5:30

Salary (commensurate with experience) : Basic up to $3500+ Performance Bonus

Duration : Perm

Industry : Freight Forwarding Industry

Main Responsibilities

• Attending to Customer’s enquiries and booking of shipments
• Arrange for space bookings and monitoring
• Liaise closely with Import/Export Department for smooth execution for all jobs
• Preparation of all pre-alerts to all respective stations prior to arrival and departure of shipping
• Checking of arriving and uplift details each morning and also keep all Customers informed of the acquired information
• To check and ensure customers special request/handling is duly complied
• Deal with the respective parties effectively & efficiently, using a diplomacy and negotiation skills
• Good fillings systems and proper housekeeping
• Build and improve good working relationships with the internal and external customers

Requirements

• ALL WELCOME - Training Provided
• GCE’O’ Level & above
• Proficient in MS office applications
• Bilingual in both English and Mandarin to converse with Mandarin speaking clients

Send your resume via Email to [e-mail]

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration. If you do not receive communication from us within this timeframe, it is likely that your application has not been shortlisted by our client. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.