Customer Service Executive (COLD CALLING/FREIGHT/ Shipping) -ALL WELCOME

Search Personnel Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Executive for the Freight Forwarding Industry in Singapore. This role involves attending to customer inquiries, booking shipments, and liaising with various departments. Training will be provided, and proficiency in MS Office and bilingual communication in English and Mandarin is required. The position offers a salary of up to $3500 plus performance bonuses, making it an excellent opportunity for those keen on building a career in this field.

Qualifications

• Must be proficient in MS Office applications.
• GCE O' Level qualification or higher is required.
• Bilingualism in English and Mandarin is essential for client communication.

Responsibilities

• Attend to customer inquiries and booking of shipments.
• Liaise closely with Import/Export Department for execution of jobs.
• Build and improve relationships with customers.

Skills

Proficient in MS Office applications

Bilingual in English and Mandarin

Education

GCE O’ Level & above

Job description

• Position: Customer Service Executive (COLD CALLING/ FREIGHT/ Shipping) -ALL WELCOME
• Location: Tampines Industrial Crescent
• Working hours: 5 working days, Monday-Friday 8:30-5:30
• Salary: Basic up to $3500 + Performance Bonus
• Duration: Perm
• Industry: Freight Forwarding Industry

Main Responsibilities

• Attending to Customer’s enquiries and booking of shipments
• Arrange for space bookings and monitoring
• Liaise closely with Import/Export Department for smooth execution for all jobs
• Preparation of all pre-alerts to all respective stations prior to arrival and departure of shipping
• Checking of arriving and uplift details each morning and also keep all Customers informed of the acquired information
• To check and ensure customers special request/handling is duly complied
• Deal with the respective parties effectively & efficiently, using a diplomacy and negotiation skills
• Good fillings systems and proper housekeeping
• Build and improve good working relationships with the internal and external customers

Requirements

ALL WELCOME - Training Provided

GCE O’ Level & above

Proficient in MS office applications

Bilingual in both English and Mandarin to converse with Mandarin speaking clients

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Jane Chua

Deputy Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.