Customer Service Executive (Central)

GMP Group HQ; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment services company in Singapore is seeking a customer service representative to handle enquiries from tenants and visitors. Responsibilities include providing courteous service, managing feedback, and coordinating tenant events. Candidates should have at least 1 year of experience in a similar role. The position offers a competitive salary of up to $3500 and requires working alternate Saturdays and weekdays from 9am to 6pm or 8am to 5pm.

Qualifications

• 1 year working experience in customer service or related field.

Responsibilities

• Handle first-level enquiries from tenants and visitors via calls, emails, and walk-ins.
• Provide prompt, accurate, and courteous customer service to meet tenant and visitor needs.
• Record, track, and escalate feedback, issues, and urgent cases appropriately.
• Support tenant events, visitor registration, and daily building activities.
• Manage parking applications and coordinate tenant information with relevant parties.

Skills

Customer service

Communication skills

Job description

Job Description

• Handle first-level enquiries from tenants and visitors via calls, emails, and walk-ins.
• Provide prompt, accurate, and courteous customer service to meet tenant and visitor needs.
• Record, track, and escalate feedback, issues, and urgent cases appropriately.
• Support tenant events, visitor registration, and daily building activities.
• Manage parking applications and coordinate tenant information with relevant parties.

Requirement

• With 1 year working experience

Additional Information

• Located in Raffles Place
• Alternate Saturday: 9am to 12pm, Monday - Friday 9am - 6pm or 8am - 5pm
• Up to $3500

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job‑matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation‑wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.