Customer Service Executive

PROFOTO DIGITAL SERVICES PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading digital services company in Singapore is seeking a Customer Service Executive to manage client communications and support the sales team. In this role, you will handle client calls and emails, process sales documents, and provide vital administrative support. The ideal candidate possesses GCE 'N' / 'O' Levels, 1 to 2 years of experience, strong organizational and communication skills. Join a dynamic team where your contributions make a real difference.

Qualifications

• 1 to 2 years of administrative or operational experience.
• Sharp organizational skills with an eagle eye for details.
• Confident communicator who connects easily with colleagues and clients.

Responsibilities

• Be the friendly voice answering client calls and emails.
• Prepare and process all sales documents accurately.
• Provide administrative support to the Sales Team.
• Coordinate smooth order workflows with logistics.
• Take on ad-hoc projects that keep the business moving.

Skills

Organizational skills

Communication skills

Detail-oriented

Microsoft Excel

Microsoft Word

Education

GCE 'N' / 'O' Levels or equivalent

Job description

Kickstart Your Career as a Customer Service Executive — Be the Driving Force Behind Our Sales Success!

Are you organized, detail-oriented, and passionate about delivering outstanding customer service? Step into a pivotal role where YOU keep the wheels turning—managing client communications, processing orders flawlessly, and supporting our sales team every step of the way. This is your chance to grow your skills, make an impact, and be part of a team that truly values your contributions!

What You’ll Do:

• Be the friendly voice answering client calls and emails—helping customers quickly and professionally
• Prepare and process all sales documents—quotations, sales orders, purchase orders, and delivery notes—with accuracy and speed
• Provide vital administrative support to the Sales Team, from checking visuals and floor plans to prepping installation reports
• Coordinate smooth order workflows and work closely with logistics to ensure timely deliveries and installations
• Take on exciting ad-hoc projects and tasks that keep the business moving forward

What We’re Looking For:

• Minimum GCE “N” / “O” Levels or equivalent
• 1 to 2 years of administrative or operational experience (a plus!)
• Sharp organizational skills with an eagle eye for details
• Confident communicator who connects easily with colleagues and clients alike
• Proficient in Microsoft Excel and Word

Why Join Us?

• Be a vital part of a fast-paced, growing company where your role makes a real difference
• Unlock opportunities to develop valuable skills in sales, logistics, and customer management
• Thrive in a supportive and dynamic team environment that encourages your growth and values your ideas