Customer Service Executive

AFIRMUS BIOSOURCE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A biotechnology company located in Singapore is looking for a candidate who will assist the sales team in managing an assigned product portfolio to achieve revenue targets. The professional will understand customer needs, process orders, nurture client relationships, and generate necessary sales documentation. Applicants should hold a Bachelor's degree in relevant life sciences and possess strong verbal communication and interpersonal skills. On-the-job training will be provided.

Responsibilities

• Assist sales team to manage assigned product portfolio for revenue targets.
• Understand and address customer needs in a timely manner.
• Process customer orders and incoming shipments.
• Establish and nurture relationships with clients.
• Generate quotations, delivery orders, invoices, and sales reports.

Skills

Excellent verbal communication

Interpersonal skills

Education

Bachelor's Degree in Biomedical Science, Biotechnology, Cell Biology, Molecular Biology, Immunology or Bioengineering

Job description

Job description:

• Assisting sales team to manage an assigned product portfolio to achieve revenue targets
• Understanding and addressing customer needs in a timely manner
• Processing customer orders and incoming shipments
• Establishing and nurturing relationships with existing and new clients
• Generating quotations, delivery orders, invoices, and sales reports

Requirements:

• Bachelor's Degree in Biomedical Science, Biotechnology, Cell Biology, Molecular Biology, Immunology or Bioengineering
• Excellent verbal communication and interpersonal skills
• On-the-job training will be provided