Customer Service Coordinator

Staffhub Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A staffing solutions provider based in Singapore seeks a Customer Service Coordinator to manage customer inquiries, prepare quotations, and support the service team with administrative tasks. The ideal candidate will have at least 2 years of experience in customer service, preferably within manufacturing, and must possess strong communication and organizational skills. Proficiency in MS Office is essential for this role, which offers opportunities in a dynamic environment.

Qualifications

• At least 2 years of working experience in customer service preferable in manufacturing.
• Computer literate with proficiency in MS Office applications.
• Able to communicate well and be meticulous.

Responsibilities

• Answer customer telephone service needs and complaints professionally.
• Prepare quotations and handle data entries.
• Provide administrative and operational support for the service team.
• Follow up and coordinate with customers on work schedules.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Education

GCE N Level/ITE Certificate in office skills

Tools

MS Office

Job description

About the job Customer Service Coordinator

ALL JOBS LISTED ARE BASED IN SINGAPORE ONLY. FOR SINGAPOREAN ONLY.

Responsibilities

• Answer customer telephone service need and complaints professionally and respond where applicable.
• Preparation of quotations, data entries
• Provides administrative and operations support for the service team
• Follow up and co-ordination with customers on work schedule
• Ad-hoc basis job assign by the Management

Requirements

• Candidate must at least possess a GCE N Level/ITE Certificate in office skills or equivalent
• Computer literate, proficiency in MS Office applications
• At least 2 years of working experience in customer service preferable in manufacturing
• Able to communicate, well organized, and meticulous
• Pleasant personality and positive thinking