customer service and admin executive

MIN YANG TRADING AND TRANSPORT SERVICES PTE. LTD.; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

A local trading and transport company based in Singapore seeks an administrative professional to handle customer inquiries and support operations. The ideal candidate should be able to start immediately and possess strong communication skills in English and Mandarin. Responsibilities include addressing customer complaints, data entry, and other administrative tasks. This role is a full-time position requiring a positive attitude and the ability to work independently.

Qualifications

• Able to start work immediately.
• Proficient in English and Mandarin or other dialects.
• Positive working attitude and able to work independently.

Responsibilities

• Attend to customers' enquiries through phone, emails, and texts.
• Resolve complaints or issues faced by customers.
• Establish good rapport with customers.
• Support daily admin and operations as needed.
• Perform front desk and administrative duties.

Skills

Customer service

Communication skills

Positive attitude

Job description

Office located at Kovan

Job Description and Responsibilities:

Admin:

• Attend to customers' enquiries on our services and requirements through various channels such as phone calls, emails and text messages
• Address any complaints or issues faced by customers and resolve them in an effective and timely manner
• Establish good rapport and support to customers
• Work closely with the Operations Team
• Data Entries
• Support daily admin and operations when necessary
• Front desk and administration duties as and when required
• Ad hoc administrative duties assigned

Requirements

• Able to start work immediately
• Positive working attitude
• Able to wok independently and take up new challenges
• Proficient in English and Mandarin or other dialects
• Working hours: 0900 - 1800 (Mondays-Fridays)