Customer Service Agent

GMP Technologies; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment firm is seeking customer service professionals to enhance passenger experiences at Changi Airport in Singapore. Responsibilities include checking in passengers, providing exceptional service, and assisting those with special needs. Candidates should be energetic and possess strong interpersonal skills. The role offers an opportunity to work in an exclusive environment while ensuring a seamless departure for all travelers.

Qualifications

• Ability to provide premium customer service in exclusive lounges.
• Strong interpersonal skills to manage diverse passenger needs.

Responsibilities

• Deliver a memorable experience for all passengers.
• Check in passengers and ensure a seamless departure process.
• Assist passengers with special needs.

Skills

Customer Service skills

Interpersonal skills

Energetic

Service-oriented

Job description

Responsibilities

• You play a key role in delivering a memorable experience for all our passengers.
• Your primary responsibilities include checking in passengers, warmly welcoming them upon arrival, and ensuring a seamless departure process.
• You may also assist passengers with special needs or provide premium customer service in exclusive lounges at Changi Airport.
  
• In addition to maintaining the presentation of buffet tables, you will manage meet-and-greet services at the reception area and carry out basic computerized transactions.

Requirements

• Customer Service skills with strong interpersonal skills
• Energetic and service-oriented, with a willingness to go the extra mile

To learn more about this opportunity, please contact Gia Grace at [e-mail]

We regret that only shortlisted candidates will be notified.