Customer Service Admin – Delivery Admin & Order Processing

CARLTON GLASS ENTERPRISE PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics company in Singapore is looking for a dedicated individual to manage the outbound delivery team. Responsibilities include ensuring smooth deliveries, processing customer orders, and coordinating with various departments. The ideal candidate will possess GCE 'N'/'O' level education, strong analytic and communication skills, and a positive attitude. This position offers competitive benefits, with a flexible work schedule and 5.5 days work week.

Benefits

Basic Salary + Monthly Allowances + Yearly AWS

Annual Salary Increment Exercise

Excellent Welfare Benefits

Progressive Annual Leave

Qualifications

• Minimum GCE 'N'/'O' level with related working experiences.
• Comfortable to work in different multicultural teams.
• Ability to maintain confidentiality.

Responsibilities

• Handle daily outbound delivery team duties.
• Ensure smooth delivery of products to customers.
• Coordinate with various departments for smooth operations.

Skills

Analytic skills

Mathematic skills

Communication skills

Interpersonal skills

Education

GCE 'N'/'O' level

Job description

Compensation & Benefits

• Basic Salary + Monthly Allowances + Yearly AWS
• Annual Salary Increment Exercise
• Excellent Welfare Benefits; such as Flexi Claims (Medical, Dental, Holiday, Wellness Events & Equipment, Optical and etc)
• Promising 12 or 14 starting Annual Leave with Progressive Annual Leave starting from 3rd Year & onward
• Seeking employees with long term permanent position, that come with Long Service Award & Loyalty Reward

Responsibilities

Main

• Handle Daily Outbound Delivery Team Duties (Schedule, Liaise, Prepare, Manage and Resolve with customers' delivery)
• Ensure smooth delivery of products to customer & collection of any items if any

Sub

• Perform order processing from customers' requests (from quotation to processing orders)
• Follow up with customers' quotation to achieve target revenue

All the time

• Coordinate with the various department to ensure smooth operation (required face to face communicate with the production staffs)
• Handle customers face to face regarding ordering or outbound matters.
• Beneficial to have basic accounting knowledge for processing of payment etc.
• Perform any administration duties assigned when required
• Responding to incoming email, phone, mobile platform enquiries
• Be responsible for all correspondences, filing, photocopying, recording, documentation
• Attending team meeting and sharing best practice with colleagues
• Prefer to have candidates with experiences working in Singapore

Requirements

• Minimum GCE 'N'/'O' level with related working experiences
• Applicant with either similar job duties will have advantages
• Comfortable to work in different multicultural team
• Possess strong analytic and mathematic skills
• Possess positive working attitude and willingness to learn
• Possess good communication skills (both written and oral) and interpersonal skills as required to handle customers enquiries daily
• Ability to maintain confidentiality
• Able to accept job flexibility and willingness to learn new duties
• Ability to start work with short notice preferred
• Applicants must be willing to work in Changi North (Preferably for applicants to stay in East area)
• 5.5 days work week with alternate Saturday
• Mon - Fri (8am to 5.30pm); Alternate Sat (8am to 4pm)

Application

For interested candidates, please submit your application to us with your resume stating your details, experiences, current and expected salary via APPLY NOW button.

Only shortlisted candidates will be notified.