Customer Service Admin cum Robotics Instructor

ROBOROBO EDUTECH PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading educational technology company in Singapore is seeking a Full-Time Customer Service Admin cum Robotics Instructor. This role involves serving as the primary contact for inquiries and conducting robotics classes for children aged 5–12. Ideal candidates should be customer-focused, enjoy working with kids, and have strong communication skills. Training will be provided for those new to robotics and coding.

Qualifications

• Positive, customer-focused attitude.
• Enjoys working with children and has a passion for teaching.
• Organized and able to multitask.

Responsibilities

• Serve as the first point of contact for inquiries.
• Conduct hands-on robotics/STEM classes for children.
• Manage student registrations and class coordination.

Skills

Customer service

Communication

Multitasking

Tech-savvy

Job description

Full-Time Customer Service Admin cum Robotics Instructor

Location: Marina Square

Company: Roborobo Edutech Pte Ltd

Department: STEM Education / Training Team

Working Hours: 5 days/week ( include weekends)

About Us:

ROBOROBO is a global leader in robotics and coding education, dedicated to nurturing the next generation of innovators. With a presence in over 40 countries, we offer structured and engaging STEM programs for children and youth, combining fun with hands‑on learning in robotics, coding, AI, and creative technology. Our mission is to inspire curiosity, develop problem‑solving skills, and empower students to thrive in the digital future.

Key Responsibilities:

🛎Customer Service & Administration:

• Serve as the first point of contact for inquiries via phone, email, and walk-ins.
• Handle student registrations, scheduling, and class coordination.
• Manage basic administrative tasks including attendance, payments, and data entry.
• Maintain a tidy, organized reception and learning environment.
• Support marketing activities such as open houses/trial classes/road shows

Robotics Instruction:

• Conduct hands‑on robotics/STEM classes for children aged [5–12] in a fun and engaging way.
• Guide students in building and programming robots using platforms, Scratch‑based programming/code card programming (training provided).
• Prepare teaching materials, kits, and class content.
• Foster a safe and supportive classroom environment.
• Track student progress and communicate with parents.

What We’re Looking For:

• A positive, customer‑focused attitude with strong communication skills.
• Enjoys working with children and has a passion for teaching and learning.
• Organized and able to multitask in a fast‑paced environment.
• Tech‑savvy; experience with robotics or coding is a plus (training will be provided).
• Prior experience in customer service, teaching, or admin roles preferred.