Customer Service Admin

Paris Baguette Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A dynamic fitness center in Queenstown, Singapore is seeking a Full-time Customer Service Admin. The role involves managing front-desk operations, providing superior customer service, and ensuring compliance with operational procedures. Ideal candidates should have a passion for wellness and excellent communication skills. Competitive salary with benefits including gym access and career advancement opportunities.

Benefits

Free usage of gym facilities

Incentives for beauty services

Medical & Dental benefits

Career advancement opportunities

Training will be provided

Qualifications

• Experience in customer service roles preferred.
• Ability to manage front-desk duties accurately.
• Strong communication skills and team spirit.

Responsibilities

• Manage all front-desk administrative duties.
• Engage customers with superior service.
• Resolve and report customer complaints.

Skills

Customer service

Communication

Problem-solving

Job description

Overview

Amore Fitness Pte Ltd is hiring a Full time Customer Service Admin role in Queenstown, Singapore. Apply now to be part of our team.

Amore Fitness Pte Ltd is hiring a Full time Customer Service Admin role in Queenstown, Singapore. Apply now to be part of our team.

Job summary

• Looking for candidates available to work:
  • Monday: Morning, Afternoon, Evening
  • Tuesday: Morning, Afternoon, Evening
  • Wednesday: Morning, Afternoon, Evening
  • Thursday: Morning, Afternoon, Evening
  • Friday: Morning, Afternoon, Evening
  • Saturday: Morning, Afternoon, Evening
  • Sunday: Morning, Afternoon, Evening
• Expected salary: $2,000 - $2,500 per month

More than a Customer Service Admin/Executive, Ishare the philosophyof total wellness and make a difference to the people around me.

Your contributions to our joint success

• Manage all front-desk administrative duties accurately and all enquiries professionally.
• Serve and engage all walk-in customers with superior service and ensure all possible needs are met promptly and attentively.
• Attend, resolve and report all customers’ complaints according to SOPs and escalate all unresolved cases to reporting manager.
• Provide support and assist in all customer-related matters, including customers’ transactions records.
• Coordinate, record, monitor and update of appointments and members’ attendance into the system.
• Check and ensure all posters, promotion mechanics are updated promptly, and all signage is displayed clearly and visibly.
• Monitor the outlet stock inventory and replenish the items according to proper branch transfer procedures.
• Build rapport, team spirit and staff morale.
• Communicate and coordinate with the management.
• Maintain branch cleanliness, hygiene and image to achieve excellent operations and superior customer experience.
• Ensure compliance to all SOP.
• Provide any other support in the operations of the outlet, as needed.

Perks you can look forward to

• Free usage of gym facilities, swimming pool and fitness classes
• Incentives for beauty services and beauty care products
• Birthday vouchers
• Medical & Dental benefits
• Career advancement opportunities
• Training will be provided

We offer a competitive salary and benefits package based on merit and professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Interested candidates are welcome to submit a detailed resume. For more information, please visit us at:www.amorefitness.com.

We regret that only shortlisted candidates will be notified.

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