Customer Security Manager

Nokia; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading telecommunications company seeks a Customer Security Manager in Singapore. The role involves ensuring security compliance with customer contracts, engaging with customers on security priorities, and translating their needs to the relevant teams. Candidates should have over 10 years of experience in relevant roles, including a focus on cyber security, securing vulnerability management skills and the ability to collaborate effectively. This position offers a supportive environment for continuous learning and career development.

Benefits

Continuous learning opportunities

Well-being programs

Inclusive culture support

Qualifications

• At least 10 years experience in R&D, Delivery or Presales related roles with at least 5 years focused on cyber security.
• Familiarity with security standards like 3GPP, ISO 27001, NIST, CMMC.
• Singapore citizenship and willingness to get CAT1 Security Clearance approval.

Responsibilities

• Engage with customers as a single point of contact for all security and data privacy topics.
• Assist customers with compliance to local regulatory requirements.
• Perform gap and impact analysis for regulatory and contractual requirements.

Skills

Cyber security experience

Vulnerability management

Regulatory compliance knowledge

Strong communication skills

Collaboration across teams

Education

Bachelor's degree in computer science, telecom, or engineering

Tools

Qualys

Tenable

Docker

Jenkins

Job description

As a Customer Security Manager, you will play a crucial role in ensuring the security of Nokia's customers and supporting their security evolution. You will be responsible for ensuring Nokia meets customer security contract requirements and complies with relevant standards and local governmental regulations. Your primary focus will be aligning rapidly evolving customer needs with Nokia's security practices, while proactively driving internal changes to meet future security demands. You will work closely with a network of security professionals across Nokia, collaborating with internal experts and customer-facing teams to address customer security needs effectively.

HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN

Your responsibilities will include:

• Engage with customer as single point of contact from Nokia towards defined customers in all security and data privacy topics.
• Engage with customer on their overall security roadmap, cyber security initiatives and priorities
• Assist customer with their compliance to local regulatory requirements applicable to them
• Translate and communicate customer priorities and requirements to BGs
• Negotiate security clauses in supply-contracts and statements of work (SoW) for services projects with customers.
• Accountability of all contractual security matters towards your scope of customers.
• Perform gap and impact analysis for regulatory and contractual requirements for compliance with security and privacy requirements
• Security feedback and escalation on meeting the commitments made.
• Supporting role with regards to customer security solution and requirements from pre-sales to delivery and CARE phase.
• Coordinate (a) reporting of high-profile vulnerabilities to customers, (b) assessment of customer provided security/pen test results with R&D, and (c) negotiation of vulnerability severity, dispositions and mitigation plans with customers
• Support with security incidents
• Become proficient with local regulations, and interface with local regulatory bodies
• Role may grow from Singtel to other customers in Singapore and Asia Pacific

KEY SKILLS AND EXPERIENCE

You have:

• At least 10 years experience in R&D, Delivery or Presales related roles with at least 5 years focused on cyber security
• Bachelor's degree in computer science, telecom, or engineering or equivalent experience
• Familiarity with security standards (e.g. 3GPP, ISO 27001, NIST, CMMC) and security frameworks (e.g. NESAS)
• Proficient in vulnerability management, vulnerability scanning tools (e.g. Anchore, Qualys and Tenable), and CVSS framework
• Working knowledge of customer remote access and customer data security and privacy solutions
• Experience in translating security needs to business/ solution requirements and management of those requirements
• Must be able to present security related responses to customers
• Ability to collaborate across Business Group/ nit boundaries
• Singapore citizenship and willingness to get CAT1 Security Clearance approval

It would be nice if you also had:

• Security certification (e.g. CISM, CISSP, CRISC, CISA, CCSP) is a plus
• Familiarity with DevOps know-how building and deploying infrastructure with cloud deployment, build and test automation technologies like ansible, docker, jenkins, etc.
• Working knowledge of deploying telco cloud security solutions including 5G deployment and challenges related to access control and data privacy
• Project management certification (e.g. PMI)

ABOUT US

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.