Customer Relations Manager (Corporate Sales/Business Development Role)

Singrass; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

An innovative eco-tech company headquartered in Singapore is looking for a Customer Relations Manager. In this hybrid role, you'll blend corporate sales, account management, and ESG consulting. The ideal candidate has at least 1 year of experience in business development, strong communication skills, and is bilingual in English and Mandarin. Join a mission-driven team and enjoy uncapped commissions and performance bonuses in a dynamic environment.

Benefits

Uncapped commissions

Performance bonuses

Collaborative team culture

Qualifications

• Minimum 1 year of experience in corporate sales or business development.
• Strong communication and presentation skills.
• Self-starter with strong project management skills.

Responsibilities

• Identify and acquire new B2B customers.
• Conduct on-site indoor air quality assessments.
• Represent the company at sustainability exhibitions and trade shows.

Skills

Sales and Business Development

Communication Skills

Project Management

Bilingual in English and Mandarin

Education

Diploma or Bachelor's Degree in Business, Environmental Science, Sustainability

Tools

Microsoft Office

Job description

Customer Relations Manager (Corporate Sales/Business Development Role)

SINGRASS is a Singapore-headquartered eco-tech company pioneering Indoor Smart Eco Systems (ISES) that integrate hydroponic leafy vegetables, smart sensing, and aesthetic design to purify indoor air and enhance well-being. Our solutions contribute to the Singapore Green Plan 2030 and the "30 by 30" food security vision, offering innovative ESG-aligned systems for schools, offices, hotels, and urban living environments.

Key Responsibilities

As a Customer Relationship Manager at SINGRASS, you will take on a hybrid role that blends corporate sales, account management, and ESG consulting. The remuneration package includes basic pay plus commission.

1. Sales & Business Development

• Identify and acquire new B2B customers across sectors such as education, hospitality, corporate offices, and public institutions.
• Present SINGRASS's ISES as an ESG-aligned indoor air quality and sustainability solution, tailored to each client’s needs.
• Lead the end-to-end sales process including proposal, pricing, and contract closure.
• Build and maintain long-term partnerships with key clients through regular communication, reviews, and service optimization.
• Act as the main liaison between clients and internal departments (R&D, Installation, Maintenance).
• Upsell and cross-sell system upgrades, maintenance plans, and new solutions.

2. Project & Service Coordination

• Conduct on-site indoor air quality (IAQ) assessments using our proprietary tools.
• Manage project timelines, installations, and deployment of ISES systems in coordination with the operations team.
• Ensure service delivery quality and resolve post-sales inquiries effectively.

3. Market Outreach & ESG Advocacy

• Represent SINGRASS at sustainability exhibitions, trade shows, and industry forums.
• Engage with government bodies, schools, and NGOs to promote indoor ecological systems and drive ESG compliance.
• Contribute to ecosystem education and awareness through campaigns, seminars, and client demonstrations.

Qualifications & Requirements

• Minimum 1 year of experience in corporate sales, or business development, preferably in ESG, sustainability, built environment, or indoor hydroponics solutions.
• Strong communication and presentation skills, with the ability to articulate complex value propositions to diverse stakeholders.
• Self-starter with strong project management skills; able to thrive in a dynamic, cross-functional startup environment.
• Proficient in Microsoft Office
• Bilingual in English and Mandarin to support multilingual client base across Asia.
• Diploma or Bachelor’s Degree in Business, Environmental Science, Sustainability, or related fields.

Why Join SINGRASS?

• Be part of a mission-driven team redefining indoor ecological design and health-focused spaces.
• Contribute to tangible ESG outcomes across industries.
• Work in a flat, entrepreneurial organization with strong regional and global growth plans.
• Enjoy uncapped commissions, performance bonuses, and a collaborative team culture.