Customer Relations Executive

MINT TCG PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A gaming company in Singapore is seeking individuals to update retail partners on trading card games and manage social media accounts. Responsibilities include supporting community events and teaching new games. Candidates should have a Diploma qualification and a passion for gaming. Both experienced candidates and fresh graduates with a strong interest in tabletop gaming are welcome to apply.

Qualifications

• Passionate about trading card games and tabletop gaming.
• Comfortable interacting with retailers and community members.
• Organized, proactive, and able to communicate clearly.
• Open to fresh graduates with a strong interest in tabletop gaming.
• Minimum 2 years experience in playing trading card games or tabletop games.

Responsibilities

• Updating retail partners on the latest trading card games and products.
• Supporting the planning and execution of community and in-store events.
• Managing and supporting social media accounts for assigned games or brands.
• Assisting in teaching and introducing new games to retail partners.

Skills

CRM

Microsoft Office

Social Media

Telemarketing

Administration

Good Communication Skills

Customer Satisfaction

Team Player

Customer Service

Customer Relations

Hospitality

Customer Service Experience

Education

Diploma qualification

Job description

Roles & Responsibilities

Job Description

• Updating retail partners on the latest trading card games, tabletop games, and hobby products.
• Supporting the planning and execution of community and in-store events (some events may take place on weekends).
• Managing and supporting social media accounts for assigned games or brands.
• Assisting in teaching and introducing new games to retail partners and community members.

Requirements

• Based in Singapore with at least a Diploma qualification.
• Passionate about trading card games and tabletop gaming.
• Comfortable interacting with retailers and community members.
• Organized, proactive, and able to communicate clearly.
• Open to fresh graduates as well, provided there is a strong interest or background in tabletop gaming.
• Minimum Experience: 2 years in playing trading card games or tabletop games.
• Prior work experience is not a requirement; relevant hobby or community experience are welcome.

Tell employers what skills you have

• CRM
• Microsoft Office
• Social Media
• Telemarketing
• Administration
• Good Communication Skills
• Customer Satisfaction
• Team Player
• Customer Service
• Customer Relations
• Hospitality
• Customer Service Experience