Customer Relations & Booking Specialist

Recruit Haus; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local service provider in Singapore is seeking a motivated individual for a customer service role at their call center. The successful candidate will manage customer inquiries, handle complaints, and assist with appointment bookings for Australian Visa applications. The ideal applicant should have at least 2 years of relevant experience and strong interpersonal skills to work independently and in teams. Interested candidates may apply by sending their resumes via email.

Qualifications

• Minimum 2 years of relevant experience required.
• Familiarity with MS Office programs is preferable.
• Strong interpersonal and conversational abilities are essential.

Responsibilities

• Provide accurate information for queries via calls and emails.
• Handle customer complaints effectively.
• Assist in appointment bookings for Australian visa applications.
• Conduct upselling of services and publicize new initiatives.

Skills

Customer service skills

Interpersonal skills

Problem-solving skills

Self-motivated

Tools

Microsoft Office

Job description

A local service provider in Singapore is seeking a motivated individual for a customer service role at their call center. The successful candidate will manage customer inquiries, handle complaints, and assist with appointment bookings for Australian Visa applications. The ideal applicant should have at least 2 years of relevant experience and strong interpersonal skills to work independently and in teams. Interested candidates may apply by sending their resumes via email.