Customer Call Centre Officer (Bank Fraud Management ) (12 Months Contract) #NKC

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job description

Key Responsibilities

• Act as the primary contact for customers regarding scam allegations.
• Lead comprehensive, unbiased, and timely investigations into scam reports.
• Analyse and synthesise evidence and documentation to identify patterns and trends.
• Provide well-reasoned recommendations based on investigation findings.
• Collaborate with internal teams to ensure processes and actions align with policies and regulatory requirements.

Interested applicants may email resume to [e-mail]

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted