Cross Currency Solutions Product Delivery - Payments - Associate

JPMorganChase; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A global financial services firm seeks a Senior Associate for their Cross Currency Solutions Product team in Singapore. This role involves driving growth in FX payments, working closely with global teams, and enhancing solutions for clients, particularly clients in emerging markets. The ideal candidate has expertise in cross-border payments, strong stakeholder management skills, and over 3 years in product management. Join a dynamic team and make a significant impact in global payments.

Qualifications

• Proven experience in cross-border payments, understanding of transaction flows.
• 3+ years in product management or relevant domain.
• Experience in product life cycle activities.

Responsibilities

• Discover new avenues for product growth in FX payments.
• Partner with technology teams for robust, scalable solutions.
• Monitor performance indicators for delivery timelines.

Skills

Cross-border payments expertise

Stakeholder management

Excellent communication skills

Product management experience

Data analytics

Education

Bachelor's degree or equivalent

Job description

Join our dynamic Cross Currency Solutions Product team and help drive the rapid growth of our FX payments business across 14 diverse APAC markets. As a Senior Associate, you'll play a pivotal role in shaping the future of cross-border payments, leveraging your expertise in the cross border payments space to anticipate trends, identify new opportunities, and deliver innovative solutions.

This role offers exceptional exposure, acting as a key contact for our global team on our low-value cross-border ACH solution, especially for high-growth ecommerce flows into strategic markets like China and India. You'll collaborate closely with client-facing teams to effectively position our solutions across all segments-including banks, NBFIs, and corporates-ensuring our offerings remain fast, attractive, and competitive in the market.

We're investing heavily in this space and exploring multiple enhancements to accelerate our growth and deliver greater value to our clients. If you're passionate about product development, thrive in a fast-paced environment, and want to make a real impact in the global payments landscape, this is an exciting opportunity to join a high-growth team at the forefront of innovation.

Job Responsibilities

• Discover and assess new avenues for product growth in the FX payments landscape by engaging with clients and analyzing market dynamics across 14 APAC countries.
• Partner with technology teams to translate business objectives into robust, scalable solutions, ensuring timely and effective delivery of new features and enhancements that meet client needs and drive business growth.
• Evaluate the broader effects of proposed enhancements, ensuring smooth adoption and a positive experience for a wide range of clients, from financial institutions to corporates.
• Gather and interpret customer insights, map user journeys, and monitor industry developments to shape the product strategy and prioritize impactful improvements.
• Monitor progress and performance indicators, maintaining accountability for delivery timelines, resource allocation, and solution quality throughout each stage of development.
• Develop persuasive proposals to support investment decisions, and translate business needs into actionable plans for technology partners, including detailed documentation and user scenarios.
• Serve as a primary liaison for global teams regarding our low-value cross-border ACH offering, with a particular focus on supporting digital payment flows into high-growth markets such as China and India.

Required Qualifications, Capabilities, and Skills

• Proven experience in cross-border payments, with a strong understanding of international transaction flows and market practices
• Strong stakeholder management skills, with experience collaborating across product, technology, and client-facing teams
• Excellent written and verbal communication skills, with the ability to present ideas clearly and influence decision-making
• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Bachelor's degree or equivalent

Preferred Qualifications, Capabilities, and Skills

• Background in foreign exchange (FX), including market trends, and currency risk management
• Accounting or finance qualification (e.g., CPA, ACCA, CFA) or equivalent experience
• Demonstrated ability to analyze complex business problems and develop innovative solutions in a fast-paced environment
• Familiarity with digital payment platforms, ACH solutions, and ecommerce flows is a plus

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.