CRM Business Analyst: Transform Processes & Insights

Spearing Executive Search; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading Fortune 500 company in Singapore is seeking a passionate Business Analyst with expertise in CRM software. This role involves analyzing business requirements, implementing CRM solutions, and collaborating with cross-functional teams. Candidates should have a Bachelor's degree in a relevant field and at least 5 years of experience. The company offers an opportunity to drive process improvement in a supportive environment.

Qualifications

• 5+ years of experience as a Business Analyst, focusing on CRM software.
• Proven experience with CRM software and related systems.
• Excellent communication skills for presenting complex information.

Responsibilities

• Analyze and document business requirements for CRM initiatives.
• Work with cross-functional teams to implement CRM solutions.
• Facilitate discussions with stakeholders to gather requirements.

Skills

CRM software expertise

Strong communication skills

Data analysis

Stakeholder management

Process improvement

Education

Bachelor's degree in Computer Science, Information Systems, or a related field

Job description

A leading Fortune 500 company in Singapore is seeking a passionate Business Analyst with expertise in CRM software. This role involves analyzing business requirements, implementing CRM solutions, and collaborating with cross-functional teams. Candidates should have a Bachelor's degree in a relevant field and at least 5 years of experience. The company offers an opportunity to drive process improvement in a supportive environment.