CRM & Business Analyst (H/F) - SAFRAN GROUP

AEROCONTACT; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

Une entreprise aéronautique de premier plan à Singapour recherche un(e) CRM & Business Analyst. Ce rôle implique l'analyse de marché, la gestion de la flotte, et la création de tableaux de bord avec PowerBI pour soutenir les efforts commerciaux. Le candidat idéal possède une formation pertinente et une expérience en communication et en analyse de données.

Qualifications

• Un minimum d'une licence en administration des affaires ou discipline similaire est requis.
• Une expérience dans l'industrie aérospatiale serait un atout.
• Capacité à travailler de façon autonome et rapide.

Responsibilities

• Collaborer avec l'équipe de développement commercial pour de nouvelles campagnes.
• Fournir des analyses de marché pour soutenir les contrats.
• Gérer la disponibilité de la flotte et la performance des contrats.

Skills

Analyse de marché

Compétences en communication

Travail en équipe

Gestion de projet

Education

Licence dans une discipline connexe

Tools

Microsoft Excel (avancé)

VBA

PowerBI

Job description

CRM & Business Analyst (H/F) - SAFRAN HELICOPTER ENGINES ASIA PTE LTD

AEROCONTACT Seletar, North East Community Development Council, Singapore

Overview

Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible. Safran Helicopter Engines est le leader mondial de la motorisation pour hélicoptères, avec plus de 75 000 moteurs produits depuis sa création. La société offre la plus large gamme de turbomoteurs et compte 2 500 clients répartis dans 155 pays.

Descriptif mission :

As part of the sales and customer support department, you will be in-charge of market analysis and forecasting, fleet management and business performance review to support our customer engagement efforts. You will be leading our business analysis with existing tools such as PowerBI and CRM.

Responsibilities

• Report to the Head of Business Development and collaborate with the business development team on new sales campaigns and projects.
• Provide market intel, analysis and pricing benchmarks to support contract securing.
• Lead fleet management and forecast of existing major contracts to improve profitability.
• Gather market intel and perform market studies to develop business in key strategic markets.
• Support new sales campaigns and projects; analyze key business parameters including sales forecast, aircraft deliveries, flight hours and contract profitability.
• Manage fleet availability and contract performance through regular reviews with Account Managers.
• Support management in business reporting and planning to headquarters.
• Lead mid-term forecasting and budgeting by consolidating actionable market intel.
• Prepare and maintain up-to-date market analysis models to support management in charting new business strategies.
• Maintain and improve analysis models for better efficiency and accuracy in forecasting.
• Create and maintain data dashboards using CRM and PowerBI.

Qualifications

• Bachelor's degree in a related discipline.
• Experience in the aerospace industry is a plus.
• Proficiency in Microsoft Excel (advanced), VBA programming and PowerBI.
• Self-starter, fully independent and autonomous with ability to adapt to different tasks and objectives.
• Team player with ability to work with different functional teams and stakeholders to achieve a common target.
• Attention to detail, strong organizational skills and ability to prioritize with changing needs.
• Excellent written and verbal communications skills.

Additional information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Business Development and Sales
• Industries: Staffing and Recruiting

Note: Referrals may increase your chances of interviewing.