CRM Automation Lead - Salesforce & Braze

Sephora Asia Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading beauty retailer in Singapore is looking for a Regional Assistant Manager for CRM Automations. This 6-month contract role involves strategizing and executing CRM automation initiatives using Salesforce Marketing Cloud and Braze. Key responsibilities include managing project plans, optimizing campaigns through A/B testing, and ensuring seamless data integration. Ideal candidates should have proven CRM automation experience, strong analytical skills, and the ability to work effectively in a fast-paced environment.

Qualifications

• Proven experience in CRM automation with relevant tools.
• Solid understanding of end-to-end CRM management.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Drive CRM automation initiatives and strategies.
• Manage CRM workflows and customer journeys.
• Conduct performance testing and optimization.

Skills

CRM automation expertise

Salesforce Marketing Cloud

Braze

SQL

Project management

Job description

A leading beauty retailer in Singapore is looking for a Regional Assistant Manager for CRM Automations. This 6-month contract role involves strategizing and executing CRM automation initiatives using Salesforce Marketing Cloud and Braze. Key responsibilities include managing project plans, optimizing campaigns through A/B testing, and ensuring seamless data integration. Ideal candidates should have proven CRM automation experience, strong analytical skills, and the ability to work effectively in a fast-paced environment.