Cosmetics Retail Lead: Customer Experience

CHRIS HUNTER PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail management company in Orchard is seeking a Retail Advisor (Supervisor) to manage sales operations and deliver exceptional customer service. The role involves training staff, managing stock levels, and ensuring a tidy sales area. Ideal candidates will have strong sales skills, experience in customer service, and the ability to handle complaints effectively. A commitment to high standards of safety and housekeeping is essential. This is a full-time position requiring flexible hours including weekends and public holidays.

Benefits

Basic salary with allowances

Annual Variable Bonuses

Qualifications

• Experience in retail customer service and sales.
• Ability to manage stock levels and handle customer feedback.
• Skills in mentoring and training retail staff.

Responsibilities

• Attend to customers, providing fashion and product advice.
• Maintain customer data and handle complaints.
• Oversee stock checks and manage sales floor security.
• Train retail staff on service and sales techniques.

Skills

Customer service

Sales techniques

Stock control

Digital marketing

Job description

A retail management company in Orchard is seeking a Retail Advisor (Supervisor) to manage sales operations and deliver exceptional customer service. The role involves training staff, managing stock levels, and ensuring a tidy sales area. Ideal candidates will have strong sales skills, experience in customer service, and the ability to handle complaints effectively. A commitment to high standards of safety and housekeeping is essential. This is a full-time position requiring flexible hours including weekends and public holidays.