Contract Manager/Assistant Manager, Business Ops at Geylang Bahru, max $6.5k

SUCCESS HUMAN RESOURCE CENTRE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A human resource consulting firm in Singapore is seeking a candidate to manage core operational processes, including billing and reporting. The ideal candidate will have at least a degree and 3–5 years of experience in administration with strong skills in Microsoft Excel and Salesforce. This role requires an analytical mindset, attention to detail, and excellent communication skills. The contract period is for one year with a salary up to $5,000.

Qualifications

• 3–5 years of experience in administration, backend operations, and process improvement.
• Proven experience in process frameworks.
• Comfortable working with data and insights.

Responsibilities

• Issue and validate Purchase Orders, Work Orders, and Contract Confirmations.
• Prepare management reports and dashboards.
• Assist management with project coordination.

Skills

Advanced Microsoft Office skills (Excel, Power BI)

Experience using Salesforce

Data visualization tools

Analytical mindset

Excellent communication skills

Education

Minimum Degree holder

Tools

Salesforce

ServiceNow

Job description

Job Description:

Core Operations

• Issue and validate Purchase Orders (PO), Work Orders (WO), and Contract Confirmations (CC) for construction and installation works.
• Maintain and update the resident database, including onboarding, sign-ups, and cancellations.
• Process contractor invoices and ensure timely payments.
• Manage invoicing and collection of payments from residents.

Reporting & Analysis

• Prepare management reports and dashboards to track operational performance.
• Analyze data trends to identify areas for improvement and support strategic planning.
• Administrative & Project Support
• Assist the management team with project coordination and administrative tasks.
• Liaise with internal and cross functional departments to ensure alignment and timely execution of deliverables.

Governance and Process Improvement

• Lead the transition of the billing process to reduce manual intervention and optimize manpower.
• Develop and enhance SOPs and Business Continuity Plans (BCPs) to ensure business continuity.
• Establish governance frameworks across functions to ensure compliance with company policies and facilitate transition into Business‑As‑Usual (BAU) operations.
• Ensuring regulatory and operational compliance.
• Driving continuous improvement.

Period

• 1 Year Contract

Location

• Geylang Bahru

Salary

• up to $5,000

Working Hours

• Monday to Friday, 8.30am to 6pm

Requirements

• Minimum Degree holder with 3–5 years of experience in administration, backend operations and process improvement.
• Proven experience in defining, mapping and maintaining process frameworks.
• Advanced Microsoft Office skills, especially Excel (pivot tables, formulas, dashboards), Power BI.
• Experience using Salesforce for resident or customer relationship management.
• Familiarity with ServiceNow for workflow automation, ticketing, or service management.
• Comfortable working with data visualization tools and enterprise systems.
• Meticulous and organized, with a strong attention to detail.
• Analytical mindset with the ability to interpret data and generate insights.
• Proactive and resourceful, able to work independently and collaboratively.
• Excellent communication and interpersonal skills.
• High integrity and commitment to governance and compliance.
• Ability to work independently and as part of a team.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[e-mail] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for their interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg