Continuous Improvement Manager

Focal Search Pte Ltd; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A leading marine management firm in Singapore is seeking a Continuous Improvement Manager to enhance product quality performance. This role involves significant responsibilities including establishing partnerships, implementing quality improvement plans, and managing industry relationships. Ideal candidates have over 10 years of supervisory experience in the marine sector, along with formal engineering qualifications. Strong negotiation skills and a commitment to continuous improvement are essential for success in this position.

Qualifications

• Minimum 10 years of management or supervisory experience with marine vessels.
• High level negotiation and dispute resolution skills.
• Experienced with record keeping management.

Responsibilities

• Identify opportunities to improve product quality performance.
• Establish and maintain relationships with partners and suppliers.
• Create and implement a product quality improvement plan.

Skills

Negotiation skills

Teamwork

Continuous improvement

Communication

Education

Formal maritime or engineering qualifications

Job description

About the job Continuous Improvement Manager

• Look for opportunities to further improve professionally.
• Demonstrate personal accountability for the attainment of objectives.
• Keep current with industry best practices and monitor competitors' activity.
• Communicate effectively through actively listening, clearly delivering information, and providing constructive criticism to all levels of personnel.
• Build trust and rapport by being sincere, respectful, and reliable.
• Ensure contact with shipyard personnel and management to ensure product quality performance is consistent with the goals of the company.
• Establish and maintain important external relationships with partners, customers, contractors, suppliers, and official agencies and organizations.
• Negotiate on behalf of the company, and be willing to accept reasonable compromises when necessary.
• Create a robust network of industry suppliers, subcontractors, and contacts.
• Create and manage quality improvement documents and reports.
• Develop a thorough understanding of the vessel/product parameters and performance.
• Develop a thorough understanding of the applicable classification and survey body rules that influence the quality performance of our products.
• Manage warranty claim documentation and continuous improvement feedback documentation for the shipyard.
• Create and implement a thorough product quality improvement plan that aligns with the organization's overall goals and objectives.
• Lead and participate in cross-functional teams to identify and analyze the root cause of quality concerns.
• Developing and implementing remedial and preventive actions to avoid future quality issues.
• Monitor and report on product quality indicators to measure progress and identify areas for improvement.
• Conduct audits and evaluations to identify and resolve any quality risks.
• Collaborate with suppliers to guarantee their products match our quality standards.
• Working with teams from engineering, production, classification societies, and suppliers to maintain consistent quality throughout the product lifetime.
• Stay up to date with the newest quality improvement approaches and technologies.
• Track and analyze warranty data for reporting, change implementation with new goods, and continual improvement.
• Recognize and convey process and product improvements.
• Continually endeavor to identify areas of quality risk and rectify them before they affect the vessel.
• Delivering regular communications and reporting to key internal relationships
• Establish and maintain high quality standards while keeping costs within budget constraints.
• Carry out customer familiarization with our products
• Occasional visit to the vessel's place of operation to perform fact-finding and acceptance of our items in operation for quality.

Qualifications:

• Minimum 10 years of management or supervisory experience with building, operating, or maintaining marine vessels, with a proven track record.
• Formal maritime or engineering qualifications are highly desirable.
• High level negotiation and dispute resolution skills
• Experienced with record keeping management
• A robust network of industry suppliers, subcontractors, and contacts is extremely desirable.
• Commitment to Continuous Improvement, Safety, Teamwork, and Open Communication