Content Enforcement QA Analyst

TikTok; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading social media platform in Singapore is seeking an experienced candidate for a role in Content Enforcement Quality Assurance. The ideal applicant will develop operational guidelines, analyze complex cases, and produce high-quality testing sets to improve moderation accuracy. A Bachelor's degree is required along with at least one year of relevant experience in quality assurance or editorial review. Strong English skills and attention to detail are essential for success in this role.

Qualifications

• 1+ years of experience in quality assurance, training, editorial review, or a related field.
• Expertise in content moderation policy and operational guideline development.
• Demonstrated ability to enforce complex guidelines or policies.

Responsibilities

• Develop and maintain Operational Guidelines for assigned policy areas.
• Produce and validate Testing Sets for calibration and QA evaluations.
• Collaborate with cross-functional teams to ensure operational effectiveness.

Skills

Attention to detail

Analytical thinking

Strong command of English

Communication skills

Education

Bachelor’s degree or equivalent experience

Job description

A leading social media platform in Singapore is seeking an experienced candidate for a role in Content Enforcement Quality Assurance. The ideal applicant will develop operational guidelines, analyze complex cases, and produce high-quality testing sets to improve moderation accuracy. A Bachelor's degree is required along with at least one year of relevant experience in quality assurance or editorial review. Strong English skills and attention to detail are essential for success in this role.