Consultant, Travel services

PLOVER TRIP PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading corporate travel management firm in Singapore is seeking customer service professionals with at least 2 years of travel industry experience. The role involves servicing corporate clients, managing travel requirements, and providing after-hours support. Ideal candidates will have strong communication skills, be organized and self-motivated. Interested applicants should email their CV with current salary and availability.

Qualifications

• Minimum of 2 years travel industry experience.
• Knowledge of reservation, ticketing, and fares constructions.
• Organized and self-motivated with the ability to work independently.

Responsibilities

• Service corporate clients on travel requirements.
• Engage with travellers & travel arrangers through email and calls.
• Provide after-hours customer support through shift rotation.

Skills

Customer service skills

Interpersonal relationship skills

Strong communication in English

Bilingual abilities

Self-motivated

Education

Diploma or A level

IATA/UFTAA Diploma

Tools

GDS (Global Distribution System)

Online booking tools

Job description

We are seeking dynamic individuals with strong customer service skills to become part of our corporate travel management services team.

Key deliverables include:

• Servicing our corporate clients on their travel requirements.
• Supporting client management in engaging and building strong relationships with travellers & travel arrangers through email and call interactions.
• Be proactive and exercising creativity on flight & hotel options in responding to clients’ travel requests.
• Support sourcing of group air for meeting & incentive groups.
• Provide after-hours customer support through shift rotation.

A perfect match profile would include:

• Possesses a minimum of 2 years travel industry experience including knowledge of reservation (GDS), ticketing and fares constructions and online booking tools.
• Possesses a diploma or A level, IATA/UFTAA Diploma beneficial.
• Good communication skills in English, bilingual beneficial.
• Strong soft skills in interpersonal relationship, a positive influence and team player.
• Organized, self-motivated with the ability to work independently.

If you are motivated for success and looking to work in a dynamic environment, we invite you to email your CV to [e-mail]. Please include your current, expected salary and availability in your submission. All applications will be held in strict confidence.