Community and Social Growth Strategist

Panga Capital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic crypto company located in Singapore is seeking a skilled Community and Social Media Manager to enhance their presence across various social media platforms. The role involves owning social output, engaging with the community on Telegram and Discord, and creating compelling content. The ideal candidate has over 3 years of experience in managing Web3 communities, exceptional communication skills, and a knack for storytelling in the crypto space. Join a fast-paced startup environment to drive community growth and engagement.

Qualifications

• 3+ years managing Web3 communities across various platforms.
• Proven ability to create engaging social media content.
• Strong English communication skills needed.

Responsibilities

• Manage daily social media output across platforms.
• Engage and moderate community discussions on Telegram and Discord.
• Monitor sentiment and provide structured insights.

Skills

Community management

Social media strategy

Content creation

Communication skills

Data-informed decision-making

Job description

What You’ll Do

• Social & Content Execution
  • Own the daily social media and Community output across X (Twitter), Instagram, TikTok, Telegram, and Discord
  • Turn long‑form narratives (blog posts, explainers, research, founder content) into threads, memes, shorts, and carousels that feel native to each channel
  • Maintain a consistent content calendar aligned with product launches, trading competitions, campaigns, and community events
  • Embed Grvt into relevant cultural, market, and meme trends through timely, channel‑native content that drives relevance and reach
  • Collaborate with Design to brief and iterate on social creatives and lightweight visuals
• Community Management
  • Keep Telegram and Discord active, helpful, and on‑brand through daily conversation, moderation, and support
  • Answer common product and campaign questions, escalating issues to Product, Ops, or Support when needed
  • Plan and host community touchpoints: AMAs, community calls, contest announcements, winners recaps, and event summaries
  • Partner with BD and KOL / Ambassadors teams to make sure partner content lands well in our core community channels
• Listening, Insights & Feedback Loops
  • Monitor sentiment and conversations across X, Telegram, Discord, and other relevant spaces
  • Track recurring questions, objections, and ideas and turn them into structured insights for Marketing, Product, and BD
  • Experiment with formats, hooks, and posting times, and share what works (and what does not) with the team
  • Identify and nurture power users, advocates, creators, and potential mods
• Collaboration & Operations
  • Work closely with the Content & Communications Lead to bring Grvt’s narrative and product roadmap to life on social
  • Collaborate with the Campaigns owner to support referral pushes, trading events, and growth experiments
  • Maintain clear, lightweight documentation for channel guidelines, tone‑of‑voice examples, and recurring playbooks
• Impact & Outcomes
  • Drive consistent growth in followers and engaged community members across owned channels
  • Increase engagement and participation in key campaigns, AMAs, and trading events
  • Turn community and social insights into concrete changes in messaging, product, and campaigns

What We’re Looking For

• Must‑Have
  • 3+ years managing Web3 communities and Socials (Discord, Telegram, Twitter/X, Instagram, TikTok)
  • Powerful Web3 native storyteller with proven ability to turn complex or technical topics into simple, engaging content (threads, memes, shorts, carousels)
  • Self-driven, adaptable, and thrives in fast-paced, asynchronous startup environments.
  • Native‑level English with exceptional written and verbal communication skills.
  • Data‑informed: you regularly look at metrics (reach, engagement, retention, participation) and adjust what you ship
• Nice‑to‑Have
  • Built Ambassador programs and community campaigns from scratch.
  • Past experience in an early‑stage startup or exchange environment
  • Ability to produce simple assets yourself (basic design tools, simple video editing, or motion)
  • Familiarity with DeFi, blockchain, and on-chain financial primitives (or strong curiosity and ability to ramp up quickly)