Communications Executive

Singapore Hospice Council; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A nonprofit health organization in Singapore is seeking a Communications Executive to support internal and external communications promoting hospice and palliative care. The role involves content creation, digital marketing, and collaboration across departments. Ideal candidates will hold a Bachelor's in Marketing or Mass Communication and possess strong analytical and writing skills. Fresh graduates are encouraged to apply.

Qualifications

• Fresh graduates are welcome to apply.
• Excellent communication and writing skills.
• Strong analytical skills and data-driven thinking.
• Demonstrable experience leading and managing SEO/SEM campaigns.
• Highly creative with experience in digital campaign design.

Responsibilities

• Assist in creating engaging content for SHC websites and social media.
• Plan and execute all digital marketing campaigns.
• Design, build, and maintain our social media presence.
• Measure performance of digital marketing campaigns against goals.
• Collaborate with departments to create landing pages.

Skills

Advertising

Analytical Skills

Customer Experience

Social Media

User Experience

Marketing Communications

Online Marketing

Display Advertising

Advocacy

Digital Marketing

Writing

Palliative Care

Google Analytics

Writing Skills

Brochures

WordPress

Education

Bachelor degree in Marketing / Mass Communication or equivalent

Tools

Google Analytics

WordPress

Mailchimp

Job description

Roles & Responsibilities

As a Communications Executive, you will support both internal and external communications of Singapore Hospice Council (SHC) to promote hospice and palliative care in Singapore, strengthen social media engagement and work closely with other departments within SHC. You will report to the Manager, Communications and Advocacy to develop, implement, track and optimise our work across all digital channels.

Responsibilities

1. Assist in creating engaging content for SHC websites, social media channels, podcasts, electronic and printed newsletters.
2. Plan and execute all digital marketing, including SEO / SEM, marketing database, email, social media and display advertising campaigns.
3. Design, build and maintain our social media presence.
4. Measure and report performance of all digital marketing campaigns, and assess against goals.
5. Identify trends and insights, and optimise spend and performance based on the insights.
6. Collaborate with relevant departments to create landing pages and optimise user experience.
7. Utilise strong analytical ability to evaluate end‑to‑end customer experience across multiple channels and customer touch points.
8. Edit and proofread content created by team members or external contributors as needed.
9. Support the planning of content strategies and collaborate with team members to develop / update marketing materials such as brochures, posters, videos, infographics, and visual assets.
10. Perform any other duties that may be assigned by the supervisor and / or Executive Director.

Requirements

1. Bachelor degree in Marketing / Mass Communication or equivalent. Fresh graduates are welcome to apply.
2. Excellent communication and writing skills. Strong analytical skills and data‑driven thinking.
3. Demonstrable experience leading and managing SEO / SEM, marketing database, email, social media and / or display advertising campaigns.
4. Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
5. Solid knowledge of website analytics tools, e.g. Google Analytics.
6. Experience in setting up and optimising ad campaigns, e.g. Meta Ads.
7. Working knowledge of WordPress and Mailchimp.
8. Up‑to‑date with the latest trends and best practices in online marketing and measurement.

Key Skills

• Advertising
• Analytical Skills
• Customer Experience
• Social Media
• User Experience
• Marketing Communications
• Online Marketing
• Display Advertising
• Advocacy
• Digital Marketing
• Writing
• Palliative Care
• Google Analytics
• Writing Skills
• Brochures
• WordPress