Commercial Ops Manager, SEA & PAK

embecta; Singapore; On-site; SGD 90,000 - 110,000; Full time

Job summary

A global healthcare company in Singapore is seeking an experienced Commercial Operations Manager to oversee distributor management, track KPIs, and manage strategic pricing. The ideal candidate will have over 12 years of experience in relevant industries with strong analytical and communication skills. This role involves close collaboration with various internal stakeholders and focuses on achieving business goals in the region.

Qualifications

• Minimum 12+ years related experience in relevant industries/categories (Pharmaceutical/MedTech/Consumer Health).
• Strong analytical skills and tenacity required.
• Resilient and strong problem-solving skills necessary.

Responsibilities

• Track launch KPIs and oversee plans execution.
• Manage distributors’ performance and project management.
• Support monthly BRM with CASA-J team by gathering data and providing analysis.

Skills

Analytical skills

Communication skills

Influencing skills

Problem-solving

Learning agility

Education

Bachelor degree or equivalent

Tools

PowerBI

SFDC

Excel

Job description

embecta is a global diabetes care company that is leveraging its 100-year legacy in insulin delivery to empower people with diabetes to live their best life through innovative solutions, partnerships and the passion of more than 2,000 employees around the globe. For more information, visit embecta.com or follow our social channels on LinkedIn , Facebook , Instagram andX (http://twitter.com/embecta) .

Why join us?

A career at embecta means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our employees can fulfill their life’s purpose through the work that they do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program – which includes competitive pay, benefits, continuous learning, recognition, career growth and life balance components – is designed to support the varying needs of our diverse and global employees.

This is a pivotal role in achieving our current and future SEA business goals through close collaboration with the regional strategic marketing and in-country business leaders to support execution plans.

The role will be responsible for Commercial Operations, Distributor Manager, Regular Business Review and SIOP Process, Strategic Pricing and Tender & B2B Management.

This role is required to work collaboratively with DC associates, distributors and internal stakeholders in SEA and CASAJ/GA, including Business Managers, SEA Marketing, Product Managers, Regulatory, Supply Chain, Finance to ensure expected outcomes are achieved

The Commercial Operations Manager is responsible for

Commercial Operations

• Track launch KPIs, and support markets and provide guidance to oversee plans execution.
• Review call tracking activities and trends within the countries; regular review with regional team
• Analyze market trends, derive business insights, track sales development, key performance indicators to assess risks and opportunities
• Work closely with Asia Marketing Analytics & Effectiveness to develop dashboard, including both lead and lag indicators

Distributor Management

• Distribution contract renewals, on-boarding/off-boarding
• Management distributors’ performance
• Project Management
• Warehouse gap assessment

Regular Business Review and SIOP Process

• Drive and support the monthly country sales and operations meetings
• Support monthly BRM with CASA-J team by gathering data and providing analysis around sales, deals, NPI, inventory etc.
• Work with internal stakeholders (Business Leaders, Marketing, Finance partners etc) in SEA counties to prepare the required commercial and financial information to support decision making.
• Regular management of In-Market sales data and close monitoring of inventory level. Provide recommendations based on the insights derived from sales and inventory data.

Strategic Pricing

• Raise visibility and importance of pricing discipline within organization
• Assisting in reviewing existing internal metrics

Tender and B2B Management

• Manage Hospitals tenders and B2B business across SEA region
• Identify business opportunities, develop strategies to win in tenders and B2B
• Participate in ad hoc key projects per assigned in the interests of business (eg assimilation of new business/products, tender analysis, market share and competitor understanding)

Education and Experience

• Bachelor degree or equivalent
• Minimum 12+ years related experience in relevant industries/categories (Pharmaceutical/MedTech/Consumer Health)
• Strong analytical skills and tenacity, strong communication skills and the ability to influence
• Growth mindset with strong learning agility and team spirit
• Resilient and with strong problems solving skills
• PowerBI, SFDC, strong analytical/excel skills

embecta is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.