Clinical Program Executives

National Healthcare Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare provider in Singapore is seeking a Diploma holder to coordinate patient care with a focus on ERAS (Enhanced Recovery After Surgery) implementation. The role requires good communication skills, experience in nursing or clinical areas being a plus. Responsibilities include tracking patient outcomes and facilitating communication across healthcare teams. This position will be deployed to one of three hospitals.

Qualifications

• Prior working experience in Nursing/Clinical or patient care areas will be an added advantage.
• Able to work meticulously and independently.

Responsibilities

• Implement and monitor ERAS protocols across designated surgical conditions.
• Coordinate pre-operative assessments and patient education sessions and materials.
• Provide pre-operative counselling and education to patients and families.
• Monitor post-operative recovery and coordinate follow-up care.
• Track key performance indicators including length of stay and readmission rates.

Skills

Good communication skills

Team player

Education

Diploma holder

Job description

Responsibilities

• ERAS (Enhanced Recovery After Surgery) Implementation and Care Coordination (45%)
• Implement and monitor ERAS protocols across designated surgical conditions
• Coordinate pre-operative assessments and patient education sessions and materials
• Provide pre-operative counselling and education to patients and families
• Provide post-operative discharge support services to patients within 30 days of discharge
• Monitor protocol compliance and document variances
• Coordinate care across multidisciplinary teams throughout the patient journey
• Track and follow up on patient outcomes and recovery metrics
• Facilitate communication amongst various healthcare providers
• Patient Care Management (25%)
• Conduct pre-operative screening and baseline assessments
• Provide patient education and counselling throughout the care journey
• Coordinate pre-habilitation programmes job description of the VBC CPEs when required
• Monitor post-operative recovery and coordinate follow-up care
• Facilitate discharge planning and transition of care
• Provide post-discharge support and follow-up (e.g. Home rehab and Home nursing services)
• Data Management and Quality Improvement (15%)
• Collect and maintain data for ERAS compliance and outcomes
• Track key performance indicators including length of stay and readmission rates
• Support the implementation of Patient Reported Outcome Measures (PROMs)
• Participate in quality improvement initiatives
• Generate regular reports on ERAS performance metrics
• Assist in analysis of outcomes data
• Participate in departmental meetings and quality improvement projects
• Support the implementation of Value-Based Care initiatives
• Participate in staff training and education sessions
• Support any other Value-Based Care related work as required
• This position will be deployed to one of the three NHG hospitals (Khoo Teck Puat Hospital, Tan Tock Seng Hospital, Woodlands Health).

Qualifications

• Diploma holder
• Prior working experience in Nursing/Clinical or patient care areas will be an added advantage
• Good communication skills, with the ability to speak common dialects an added advantage
• Able to work meticulously, independently and be a team player.